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PAYMENTS POLICY
To ensure the safety and security of both the buyer and the seller, we exclusively use PayPal for processing payments.
We endeavor to ship all purchases within one business day of receiving notification of a cleared payment from PayPal.
Please complete your checkout within one week of the listing ending. If for some reason, you are unable to complete the payment process, please let us know A.S.A.P. via Email when your payment will be forthcoming (thereby ensuring that we won't relist the item by mistake).
If you are purchasing multiple items, DO NOT PAY until you receive an updated invoice that includes all of your purchases.
We love doing business with international customers, but CAN ONLY ACCEPT PayPal payments from international buyers with confirmed Email addresses and an eBay feedback score of greater than 30.
As required by law, we do collect sales tax on all sales made within Washington State. At present, Washington State sales tax is 8.8% and the tax is calculated on the total amount (including shipping and handling).
SHIPPING POLICY
Pay today and we'll ship your item the next business day!
Regardless of the shipping service you choose, we endeavor to process all orders A.S.A.P. (usually within 24 hours of receiving notification from PayPal of a cleared payment). [NOTE: A business day is defined as Monday through Friday, 9:00 a.m. to 5:00 p.m.]
With the exception of vacations and holidays (both national and religious), we ship five days a week.
We try whenever possible to offer combined shipping and international shipping services to our customers. Those making multiple item purchases and international bidders should request a shipping estimate via Email before buying or bidding.
We offer combined shipping and a discount on multiple item purchases provided that: the combined items will fit into a box that measures LESS THAN one cubic foot in volume and the combined weight of the items and packing materials DOES NOT EXCEED 20 pounds (as stipulated by the U.S. Postal Service).
If you are uncertain whether combined shipping is available for a particular listing, please contact us via Email (preferably before the listing ends).
We will ship internationally depending on the item and the destination country. If you are uncertain whether international shipping is available for a particular listing, please contact us via Email (preferably before the listing ends).
We are NOT RESPONSIBLE for any duties or customs charges that may be levied on your purchases. You should check with your local postal authorities regarding customs regulations and duties on foreign goods before buying or bidding.
Shipping Insurance is OPTIONAL for purchases within the U.S. (unless otherwise specified in the item description), but highly recommended. Domestic Shipping Insurance only costs a small fee -- $1.70 for $50 worth of coverage and $2.15 for up to $100 worth of coverage -- and it ensures that you will be protected if your purchase gets damaged during the shipping process (which can happen).
We try to recycle clean, quality, packing materials whenever possible. Recycling packing materials is better for the environment and it helps us keep our shipping costs LOW. We understand that there may be circumstances where recycled packaging might not be acceptable. If you prefer that ONLY non-recycled packing materials be used in shipping your purchase, please contact us via Email so we can accommodate your request.
To avoid misunderstandings, please ask your questions before you buy or bid.
CUSTOMER SERVICE & REFUNDS POLICIES
You can bid with confidence because we offer a 100% CUSTOMER SATISFACTION GUARANTEE.
We are committed to providing 1st Class, 5 Gold Star Customer Service to our buyers in all 5 areas evaluated by eBay's Detailed Seller Ratings (Item Description, Communication, Shipping Time, Shipping & Handling Charges).
We want you to be completely satisfied with your online shopping experience. We do request that you inform us via Email within seven days of receiving your item if you aren't completely happy with your purchase so we can take immediate steps to remedy the situation.
If the listing was inaccurate or there was an error on our part, we will refund your entire payment including shipping. Otherwise, the buyer is responsible for the costs of shipping.
Unless the item was damaged during shipping, we also expect the item to be returned in the same condition as it was mailed.
We understand the importance of repeat customers so we make every effort to work with our customers to resolve problems (as evidenced by our outstanding eBay feedback rating).
If the transaction did not meet your expectations, please contact us via Email BEFORE leaving feedback and let us know what we can do to improve your buying experience.
Upon request, we will gift wrap, pack, and mail your purchases directly to those on your gift list.
We answer Emails promptly and let you know immediately via Email precisely when your package was shipped (usually within 24 hours).
We promptly post eBay feedback for every transaction upon shipping.
It is our hope that our commitment to excellent customer service will result in perfect 5 Gold Star detailed seller / feedback ratings from all our buyers. | 
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