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faqs & anwers
Why should I shop at Girly Nights?
We love this quesion! Here are nine reasons why you should shop at Girly Nights:
1) Great Customer Service. Our Girly Nights stores are known for exceptional customer service! You'll get fast responses to your questions every time. Each email is answered within 24-48 hours (weekdays and Saturdays) or by Monday (for Sunday emails).
2) Professionalism. We are committed to making sure each and every Girly Nights shopper with has the best buying experience possible, each and every time.
3) Prices. We price items so that you can save 25-75% off retail and save big! You only pay for shipping, handling fees and incidentals related to your order.
4) Discrete shipping. All orders are shipped discretely.
5) Ask and you shall receive. Contact us with requests. We maintain waiting lists of items you request from us so that we contact you! No need to search high and low because we'll do the work for you if your request is available.
6) A great return/exchange policy. Returns are a rarity at Girly Nights. Customers love to know this because it proves that we work hard on finding the right items for our customers before they commit to making purchases. Read more about our return policy below.
7) Combined Shipping and Free Shipping Offers. We know customers love deals. That's why we created combined shipping deals that are hard to pass up. The more you buy, the more you save.
8) Specials. A new feature here at Girly Nights. Get a FREE Sign Up Special just for becoming part Girly Nights Savings Club. Check out our current Sign Up Special link above. (Please note: Very limited availability during the year.)
Got any questions? We are here for you. Contact custserv@girlynights.com for answers and more information.
9) Great Deals for Frequent Girly Nights Customers! Once you are part of our Girly Nights Savings Club, you'll periodically get great discounts and FREE shipping offers via email. Back to top.
How long will it take to receive my package if I live in the US?
Our processing of orders takes 2-3 full business days depending on the size of the order, special requests, etc. since we like to double check orders before shipping them out. During peak times, processing orders may take 3 full business days or longer. Since we ship via USPS shipping can take 7-10 postal business days for parcel post. During peak times, delivery may take 10-14 days. Shop early and plan early! When we use UPS to ship large shipments, delivery may take up to 5-7 business days. Please note: We do not ship products or process orders on weekends except during peak times of the year. Contact custserv@girlynights.com for more information.
How long will it take to receive my package if I'm an international customer?
Our processing of orders takes 2-3 full business days depending on the size of the order, special requests, etc. since we like to double check orders before shipping them out. During peak times, processing orders may take 3 full business days or longer. Since we ship via USPS shipping can take 1-3 weeks. If you are in Canada or Mexico, delivery usually takes 1-2 weeks. Regardless of where you are in the world, Customs may hold your order for inspection, which may delay delivery. Please do not request "gift" shipments outside the US. We do not ship "gift" orders out of the US any longer. Please note: We do not ship products or process orders on weekends except during peak times of the year. Contact custserv@girlynights.com for more information. Back to top.
How do you ship your products?
We ship via USPS (United States Postal Service) for the majority of our products. Large orders will be shipped via UPS. UPS quotes must be requested prior to payment and order fulfillment. You must contact us prior to checking out in order to make other shipping arrangements with us (regardless of the options listed in our checkout page) if you want to receive items via UPS, Expressmail, FedEx or DHL. Additional fees will apply. Please note: We do not ship products out on weekends except during peak times of the year. Please contact custserv@girlynights.com for answers to your questions. Back to top.
What other shipping options are available?
For the most part, we ship via USPS. There are occasions when certain products can only be shipped via UPS or Fedex. Back to top.
If you want to receive items through UPS or Expressmail, please let us know prior to payment of your order and we'll accommodate your request. Shipping charges will be higher for UPS. Contact us at custserv@girlynights.com for more information. Back to top.
Do you accept returns, exchanges or refunds?
Yes, we accept returns on most products postmarked within 10 postal business days after the order is received. You must contact within 7 days of receipt in order to return your order to us, otherwise, you'll only be able to request an exchange within 10 business days from the date of receipt. Buyers must contact us and let us know that an item is being returned prior to sending it back or we will refuse the return. Unfortunately, panties, thongs, foundation cannot be returned. Items must be tagged and sent in the EXACT condition they were received or we will not accept your return. We will not accept returns that are damaged in any way, unless they were received in such condition. Buyers are responsible for shipping fees related to the return unless the item shipped is an error on our part. Exchanges are allowed for products except panties, thongs, foundation, etc. Effective June 1, 2005, after the 7 day window has passed no refunds will be given. You will only be able to return items to us for exchange purposes only!
Refunds prior to shipment are usually not given. Refunds are not given after an item has been shipped. International customers take note: We do not refund money to international customers if items are lost in the mail. Contact custserv@girlynights.com for more information. If you don't receive a response within 48 hours (excluding weekends), please contact us through your auction site's messaging system or for our online customers. We filter a large volume of spam, so please realize that we may not see all emails sent as a result. Back to top.
What are your hours of operation?
For the fastest possible response, we prefer email communication. Emails are answered within 24-48 hours, but usually the same day. We have customer service via email response available from 10-6 pm Monday through Friday and 7-9 pm Saturday. We are not available on Sundays. If you are in South Florida, please visit our Outlet Store at 6309 Stirling Road in Davie. Contact us at custserv@girlynights.com for more information. Back to top.
Where do I send money orders?
You may send your payment to the following address:
Girly Nights Intimate Apparel
6309 Stirling Road
Davie, FL 33314 USA
Back to top.
What sort of payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Paypal and money orders. You may use your credit card during checkout. If you choose not to use Paypal, we use Verisign (now part of Paypal) for processing non-Paypal transactions. Contact us at custserv@girlynights.com for more information. Back to top.
How can I tell if your products are authentic or not, especially with "World Famous Maker" items?
We strive to bring you the most authentic Famous Maker products from brands like Wacoal, "World Famous Maker" and up and coming brands like Carrie Amber, Mopas, Mona Lei and many more. In order to verify that the products you are receiving are genuine products, we invite you to visit the maker's website where you may be able to verify the product's Registered Identification Number or RN. When you purchase your bras from us, you may locate the style's 6 digit number or the 5-digit manufacturer's rn number on the back of the care tag. Clothing manufactured and sold to US consumers usually has these id numbers. Contact custserv@girlynights.com for more information. Back to top.
How do I figure out combined shipping if I live in the US?
Invoices are combined automatically within 1 hour of the last item ordered. Please contact us if you don't receive a combined invoice. Back to top.
How do I figure out combined shipping if I'm an international customer?
Invoices are combined automatically within 1 hour of the last item ordered. Please contact us if you don't receive a combined invoice. Back to top.
Can I purchase in bulk and do you offer a discount?
Effective immediately, due to increases in postage rates, we can only offer bulk discount rates for purchases over $125 with restrictions. You will have to contact us for bulk purchase discount information. Contact custserv@girlynights.com for more information. Back to top.
What if my item is lost in the mail?
If your item is lost in the mail, contact us at custserv@girlynights.com. We will not refund payments after orders have been shipped.
International customers, please note the following: Purchase items at your own risk. Due to the higher occurrence of theft and loss of mail to international destinations, we ask that you purchase items with caution. Replacement of items sent to international destinations will not be accommodated unless there is damage done to items you receive due to processing. You will have to send us the damaged items back prior to receiving the replacement. We currently don't offer UPS to international customers and tracking items internationally is presently unavailable. Contact us at custserv@girlynights.com for additional information. Back to top.
Do you include duties when you ship to international customers?
We are not responsible for international Customs duties. Please contact your Postal Service for information on Customs and importation restrictions. Contact custserv@girlynights.com for more information or to let us know how you need us to ship your items. Back to top.
What do I do if I've ordered the wrong item and have made a mistake?
Please order the correct item and send us an email to cancel the incorrect order. You will be responsible for both listings unless you contact us to cancel the incorrect order. Contact us at custserv@girlynights.com for more information. Back to top.
What happens if I'm notified that the listing has an error in it and I've already purchased the item?
In the rare event that a listing has an error in it, you will be notified via email. Make sure that you've added our email address to your spam filter so that we may contact you regarding your order. You must contact us with a response. If we don't get a response, we will issue a refund through your payment source. Please do not place another order for replacement items since it will complicate the processing of your original order. Contact us at custserv@girlynights.com for more information. Back to top.
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size charts
Size charts are being revised at this time. Please use the chart below for lingerie and spa apparel.*
The best way to use the chart below is to go by your actual measurements first and then locate the manufacturer's size that best fits you. This applies to all products except in the case of robes.
Costumes are listed below.
| Bust (in inches) |
32"-32.5" |
33"-33.5" |
34"-34.5" |
35"-35.5" |
36"-36.5" |
37"-37.5" |
38"-38.5" |
39"-39.5" |
40"-41" |
42"-43" |
44"-45" |
| Waist (in inches) |
24"-24.5" |
25"-25.5" |
26"-26.5" |
27"-27.5" |
28"-29" |
29.5"-30" |
31"-31.5" |
32"-32.5" |
33"-34" |
35"-36" |
37"-38" |
| Hips (in inches) |
34.5"-35" |
35.5"-36" |
36.5"-37" |
37.5"-38" |
38.5"-39" |
39.5"-40" |
40.5"-41" |
41.5"-42.5" |
43"-44" |
45"-46" |
47"-48" |
Women's
Standard Sizes (Dress/Pants) |
2 |
4 |
6 |
8 |
10 |
12 (approx.) |
12 (approx.) |
14 |
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Junior's
Standard Sizes (Dress/Pants) |
3 |
5 |
7 |
9 |
11 |
11 (approx.) |
13 (approx.) |
15 (approx.) |
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Mopas, Coobie,
Diphia |
S |
M |
L |
XL |
2X |
3X |
4X |
5X |
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Elegant Moments Lingerie,
Maidenform,
Hanes bras,
Spree Lingerie
A cups
go down 1 size,
D cups add
1 size
|
S |
S |
M |
M |
L |
L |
XL |
XL/1X |
1X |
2X |
3X |
Amanda Paige,
Contessa
Di Roma, Curvation, Flexees, Gemini,
Mona Lei, Nine's
Rubii, Star |
S |
M |
M |
L |
L |
XL |
XL |
2X |
3X |
4X |
5X |
G World
(B-D cup) |
One Size - Dress Size (4-11) |
Plus Size Dress Size (12-14) - D cup only |
Espiral,
Necessary Objects |
S
(34"-25"-34")
88-63-88cms |
M
(36"-27"-36")
93-68-93cms |
L
(38"-29"-38")
98-73-98cms |
XL
(40"-31"-40")
103-78-103cms |
Allure Lingerie,
World Famous Maker (VS) |
XS
(VS Only) |
XS
(VS Only) |
S |
S |
M |
M |
L |
L |
XL |
1X |
2X |
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Thirsty Towels Unisex Robes
Womens (by dress size)
Mens (by waist size) |
|
XS
(4-6 Women's) |
XS
(4-6 Women's) |
S/M
(8-12 Women's)
(32-34 Men's) |
S/M
(8-12 Women's)
(32-34 Men's) |
S/M
(8-12 Women's)
(32-34 Men's) |
L
(14-16 Women's)
(36-38 Men's) |
L/XL
(14-16 Women's)
(36-38 Men's) |
XL
(18-20 Women's)
(40-42 Men's) |
2XL
(22-24 Women's)
(44-46 Men's) |
3XL
(26 Women's)
(48-50 Men's) |
Costumes
G World
(B-D cup) |
One Size - Dress Size (4-11) |
Plus Size Dress Size (12-14) - D cup only |
| Espiral |
S
(34"-25"-34") 88-63-88cms |
M
(36"-27"-36")
93-68-93cms |
L
(38"-29"-38")
98-73-98cms |
XL
(40"-31"-40")
103-78-103cms |
*
Note that not all makers design products in all sizes listed. We've grouped similar makers together for reference purposes only.
Seven Til Midnight Costumes (STM)
US 
International 
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