We are currently out of the office due to a fire and cannot process inventory until all inventory is assessed. All orders that were pending will be refunded in full upon request. If you have a problem with a delivery, please continue to send your email and we will get to it as soon as we can. Due to the severity of the fire, we are not allowed in the building, therefore we can only do so much from outside our offices/warehouse, but will make every possible attempt to ensure customer satisfaction. We have been told a rough early estimate to be allowed back in the office will be 7/28/17.