|  | | | GolfnOptics | | | Maintained by: | | We are an authorized dealer for all the items offered here including: Adams Golf, Bag Boy, Bennington Golf, Callaway, Cleveland, Laser Link, Odyssey, OGIO, SKB, Tour Edge, Team Effort, Zero Restriction and many more! | |
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Customer Service Policies |
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We require payment to be received
within 5 days after the auction closes. All buyers must go through the eBay's
secure checkout process to submit payment. Payments must be made in US
dollars. The payment methods we currently accept are the following:
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PayPal: Payable by Visa,
Master Card, American Express, Discover and eCheck (Bank Account)
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Money Order/Cashier's Check:
Selected Merchandise Only
Sales Tax: No sales tax except for the orders shipped to Nevada (tax
rate:8.1%)
International Buyers:
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Buyers are responsible for all
the fees and taxes including customs charges, duties and brokerage fees, if
any.
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Since we will mark the item's
value at the exact sale price you have won for the item, please do NOT ask us
to mark down the item(s) as a gift or at a lower value.
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We accept payment from
international buyers only through PayPal in US dollars.
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* PLEASE NOTE: No Returns
or Refunds on eBay Items Delivered as Described on The Lists.*
If
your item purchased from us is defective in materials or workmanship, please
notify us immediately and we will work with you to resolve the problem
involved with your item or the transaction. If in the case of product
refunds or exchanges for defective items or for the warranty repair, the
shipping and insurance charges will be excluded. If the item was sold with
free shipping, then the actual shipping cost will be deducted.
Please note that items which have been altered in any way or been used are
not eligible for any exchange or return even if the item was defective.
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Multiple Item Shipping Discount:
We offer shipping discount on multiple item purchase. You will be able to
combine all the purchased items to pay at once with shipping discount
applied. Please wait until all the items are closed for the auction before
you pay.
Local Customer Pickups:
Certain items are available for a local pickup. Handling charges may apply
depending on the items. Please contact us before you purchase if you are
expecting to pick up the item yourself.
International Shipping:
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We use USPS, UPS, FedEx,
or DHL for international shipping.
Usually the rate via USPS is cheaper than other two carriers. That is
why we have set the shipping methods on the listings with the USPS.
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Shipping charges vary depending on the destinations and
the shipping method.
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Customers are to calculate the shipping cost by
selecting a country and a shipping method.
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Not all the items we offer will be shipped worldwide.
Each listing indicates countries that we ship.
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Note to customers who do not
see the shipping quote automatically on the listing.
If your country is NOT listed below and the shipping
calculator does NOT generate the shipping quote for your country, then
your country has a limited dimension by USPS. This means the item you
are looking for can be shipped by either FedEx or UPS only.
We use FedEx, UPS,
DHL or USPS for international shipping.
The USPS rate is cheaper than the others. However, the shipping
quote to those limited countries for a large volume items including most
golf bags, travel bags, and the golf clubs with the package length over
42" cannot be shipped by USPS, but by FedEx, UPS, or DHL.
This is the reason we simply ship to the countries where we can use USPS
unless you are willing to pay higher shipping cost via other carriers
(usually 2-3 times higher than the USPS rate and runs over the cost of
the item itself).
The following countries have a higher dimensional limit by USPS (US Postal
Services).
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Andorra |
Liechtenstein |
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Austria |
Macao |
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Azerbaijan |
Malta |
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Belgium |
Marshal
Islands, Republic of the |
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Canada |
Micronesia,
Federal States of |
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Denmark |
Netherlands |
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Finland |
New Zealand |
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France |
Norway |
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Germany |
Poland |
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Gibraltar |
Portugal |
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Great Britain
(UK) |
San Marino |
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Greece |
Slovak Republic
(Slovakia) |
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Hong Kong |
Spain |
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Ireland |
Sweden |
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Italy |
Switzerland |
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Japan |
Vatican City |
Domestic Shipping:
Shipping rates depend on an item and shipping method you
choose. We may use UPS or FedEx for standard ground shipping. Please select
the USPS service for items delivered outside of the 48 Continental States and PO
Boxes.
Shipping Time:
We usually ship out within 1-3 business days (excluding weekends and
holidays) after clearance of payment. Each item has a different shipping
time. However, international orders and the orders going out of the
lower US 48 States take additional handing time.
We are not responsible for the service transit time since it is out of
our control once the item leaves us. The service transit information is
provided by the carrier and excludes weekends and holidays. Note that
the transit times may vary, particularly during peak periods.
We, the seller, are not responsible for any delay in transit time,
damage or loss of the items occurred during the delivery
1.
 UPS or FedEx Transit Time
2.
 USPS Transit Time
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First Class Mail: 2-10 working days (US Domestic)
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Priority Mail: 1-5 working days (US Domestic).
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The international transit time varies depending on your selection of
shipping method.
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USPS provides a Delivery Confirmation Number, but no Tracking Number
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We are proud of offering brand new golf equipment and top
brand optical products purchased from each manufacturer or distributor. Most
of items offered here are brand new and 100% authentic products that we have
gained savings through direct purchases from the manufacturers. We are now
passing along these savings to our valued customers like you.
Please let us know if there is any issue on the item(s) you
are interested in or on the one(s) you have already purchased. We strive to
answer all emails as quickly as possible and do our best to resolve any
problems.
Your emails will be answered mostly the same day but the
ones received beyond the normal business hours will likely be answered back
on the following business day.
Please contact us by clicking the "Contact Seller" button on
the listing to refer your concerned item effectively.
We only sell 100% authentic items!
Thank You for your business! :)
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Copyright © Golf Overstock.
All Rights Reserved.
Designated trademarks and brands are the property of their respective
owners.
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