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General Interest
 

Product Warranties

Our warranty is valid only at Flash Light Body (excluding flash tube, bulb, modeling lamp, light tube).

A new merchandise bought from GoodboyStudio are genuine, authentic and of consistent high quality and value. Flash Light are warranted for one year from date of shipment.

Products requiring repair should be sent directly to the our Hong Kong Office.

 

Rules & Policies:

GoodboyStudio hereinafter referred to as 'the Company'.

  • The warranty period of the Equipment shall start from the date of shipment. The warranty shall continue notwithstanding any transfer of ownership of the Equipment item.
  • The Customer’s sole and exclusive remedy during the warranty period shall be limited to repair or replacement.
  • The warranty will be rendered invalid if the defective Equipment on any part thereof is caused by (i) undue wear and tear, (ii) negligence, omission or mishandling of the Equipment; or (iii) alteration or repair made without the authorization of the Company. The Company may at the customer’s request carry out the repair or replacement work not covered by the warranty but subject to the Customer paying the prevailing charges (which are subject to change from time to time) for such services.
  • The shipping cost of repair or return items to be paid by customer.

 

Our warranty provides coverage for defects in manufacturing only and expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss and theft. Improper repair or warranty service performed by someone other than GoodboyStudio will void this warranty. GoodboyStudio will not be responsible for any consequential or incidental damage resulting from the sale or use of any merchandise purchased from us. GoodboyStudio's liability is limited to the monetary value of the merchandise. GoodboyStudio DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WRITTEN OR IMPLIED WARRANTY OF THIS ITEM, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

For additional information on how to obtain warranty service, please contact our Customer Service Department at cs@goodboystudio.com