Shipping FAQs:
By Far the most common question on shipping pertains to the USPS Confirmation number.
This is NOT a tracking number. It is a delivery confirmation number. If you want real time tracking please purchase UPS or email me for the upgrade price.
USPS numbers are for CONFIRMING DELIVERY Only.
They are not used for real time tracking as with the expensive carriers like UPS/FedEx etc.
USPS Scans the package on delivery, therefore you will see that same message up until the point of delivery.
I entered the USPS Delivery Confirmation number you gave me and it says "your package was notified by the shipper or shipping partner to expect it for mailing" Has my package been shipped?
Why do you ship to paypal confirmed addresses only?
When will you ship my product?
How long will it take for my package to arrive?
Can I have the tracking number?
What if I do not receive my package in 7 days?
Was my order actually shipped out when I received my confirmation email?
What carrier do you use?
I have the Delivery Confirmation number, and it has been X days since it was shipped and I still do not have it. Will you check with the post office for the status?
Do you offer faster shipping?
What can you do if my package does not arrive during the period you estimated?
My item has not arrived, the address shown on paypal or USPS is incorrect what is your policy?
This is a gift will you ship to another address?
When will you ship my product?
All packages are shipped within 24hrs of receiving payment (excluding weekends/holidays) An email is also sent confirming your shipment. If you did not receive one please check your junk folder or change your SPAM settings.
Do you combine S&H?
If your payment for multiple items is made as one payment we will combine S&H. The discount is $1.00 per additional
item if shipped together.. (Items with free shipping do not qualify,there are instances when some items will not qulaify for shipping discounts. Please read the item description under the shipping terms to know for sure. Or email us!
If immediate payment is required, we will refund you the shipping discount. If you have not received this within 24 hours please email me.
gordys.gadgets@gmail.com
How long will it take for my package to arrive?
The estimated time of arrivals from IDAHO for USPS First Class Mail are as follows :
East Coast:4-6 business days
Mid West: 4-5 business days
West Coast:2-4 business days
Outside US: Priority Mail: 12-15 business days
PRIORITY MAIL IS 2-3 BUSINESS DAYS GUARANTEED BY USPS
Because of extensive fraud, Paypal rules dictate that in order for seller protection (yes we need it too) the item MUST ship to the confirmed paypal address on record. NOT THE ADDRESS ON YOUR EBAY ACCOUNT.
This is not the shipping address. Anyone can change this with access to your ebay account. We use the PAYPAL CONFIRMED ADDRESS. If you have special circumstances please email me to work out a solution.
I will usually ship to another address as long as the buyer pays the additional $1.95 charge for signiture confirmation.
Can I have the Delivery Confirmation number?
The Delivery confirmation number for USPS shipments are used solely for confirming delivery.
The Delivery Confirmation number is emailed after the package is dispatched. Also it can be found in you paypal account under history. Soon Ebay is going to have tracking next to your auction also.
International packages DO NOT have tracking numbers if sent Air mail. They have customs numbers that are tracked through custom stations. Global Priority international mail has tracking numbers only trackable online from USA. Once the package leaves USA they can only be tracked at the destination country custom office.
Delivery Confirmation
99% of people want tracking numbers so that they know when they will receive their item. The info given above gives an ESTIMATED time of arrival. USPS does not give real time tracking information like Fedex, UPS does therefore you may never see a package in transit. Hence why the site usually shows no activity on the number until the package is delivered.
What if I do not receive my package in 7 days?
If you do not receive your package within the 7th business day that you receive the shipping confirmation email then please email us with your full name and address and we will get the tracking info for you. International customers will receive custom numbers that can only be traced internally through the post office and not online
Was my order actually shipped out when I received my confirmation email?
If you received the confirmation email then that means your item has been packaged and was sent to the post office or picked up by UPS. If your package was not shipped you will be notified within 48hrs of payment about the delay and reason. Note:
Many email spam programs block these messages. Please check your Spam mail or your Paypal account for the number 24 hours after payment is received.
What carrier do you use?
We ship using USPS or UPS. All free shipping items are shipped via USPS First class in US.
All free shipments outside US are sent EXPRESS. We will at times use Fedex for heavier items. It is up to our discretion whether we choose to use UPS for a particular item.
You will be presented with the option of carrier if applicable. If you have a special request we are glad to accomidate, for an added fee for the shipping service requested.
I entered the USPS/UPS tracking number you gave me and it says
""The U.S. Postal Service was electronically notified by the shipper on (month/day/year) to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated every evening. Please check again later."
Whats the deal? Has my package been shipped?
If you received the confirmation email your package was shipped.
This is the biggest drawback of USPS shipping. As a buyer with this information, you have no idea if it has shipped or not.
Please use the shipment confirmation email from me to confirm your package was shipped.
If you didn't receive a confirmation then check your spam/junk folders next.
USPS numbers are for CONFIRMING DELIVERY Only.
They are not used for real time tracking as with the expensive carriers like UPS/FedEx etc.
USPS Scans the package on delivery, therefore you will see that same message up until the point of delivery.
We offer UPS Delivery for an addittional charge, just email us.
USPS numbers are for CONFIRMING DELIVERY. They are not used to track each package to each location they are scanned therefore you will see that same message up until the point of delivery.
I have the Delivery Confirmation number, and it has been X days since it was shipped and I still do not have it. Will you check with the post office for the status?
Since you have a delivery confirmation number there is nothing we can check. You have the same information as we do.
Once USPS takes the package it is out of our hands. We do not control the package once it has shipped. While this is obvous, many buyers seem to believe we have some magical power over USPS.
My item has not arrived, the address shown on paypal or USPS is incorrect what is your policy?
We ship to the paypal CONFIRMED Address on record. If this address is incorrect, it is up to the buyer to correct this prior to making the purchase.
We have no way of knowing that you have a different address. *Leaving a notation on your paypal payment detail does NOT assure an address change. Our system automatically prints out postage to the address on record.
We will try to accomidate requests on most items to ship to another address but you MUST EMAIL US, before you purchase.we have no magical way of knowing that you want another address.
An email sent to the above link will be repled to ...this reply will confirm the address change request.
In addition, any address change requires shipping insurance ($1.79-$1.99) depending on the value of the item) be purchased before we ship the item. Our system will issue an invoice for this amount to your paypal account if it has not already been posted.
We strongly suggest all buyers buy shipping insurance, it's money well spent. Most buyers don't realize this until an item is not delivered and expect the seller to make adjustments.
If USPS shows the item is delivered no adjustments can be made. If you have purchased insurance the item must be SIGNED FOR thus eliminating the possibility of theft or loss of the package.
Due to the costs of listing on ebay along with all the other fee's we can't offer to pay the insuance charge. If you wish to roll the dice that is fine and most often all goes well. It's your decsion that is why I leave it as optional for most purchases.
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