We only carry the first quality products from our manufacturers. All products we carry are brand new. No second quality, used or refurbished units.

Here is our commitment to fellow eBayers,

Return your email within 1 business day

Ship product within 1 business day after payment confirmation

Fast shipping to US domestic locations using USPS First Class or Priority Mail

Fast shipping to other countries using USPS Air Mail

Email shipping notification to you immediately after we ship

Customer service through email before and after transactions

Please read our feedbacks (Over 50,000 positive feedback rating) from eBay customers

richmichigan wrote: Best I've Seen at Ebay. Quick. Good tracking. Product BEYOND expectations!!

daleydale wrote: seller goes beyond the call to satisfy their customers A++++++++ sellers!!!!

ltskndlatino wrote: BEST E-BAY SELLER I HAVE ENCOUNTERED!! ANSWERED ALL MY ?'S & REQ'S! A++++ITEM!!

rs50ho wrote: SUPER Fast Shipping, MP3 Player Works Great, Highly Recommend, Thanks!! A++++++

We ship to US and Canada, usually ship out within 24 hours after payment is cleared.

Our checkout system will automatically calculate the combined shipping cost with discount. Shipping notification with tracking number will be emailed to you after we ship your package.

International customers are responsible for any custom taxes or fees.

Customers who pay through Paypal please provide confirmed shipping address. We reserve the right not to ship to non-confirmed Paypal shipping address.

We are not responsible for wrong or undeliverable addresses. Please make sure you have the correct address at checkout.

No local pickup service provided since we are online distributor only.

We offer combined shipping to our customers with shipping discount. We are adding more and more items (please read shipping details on each item) on ebay with no additional shipping. To take advantage of free shipping deals, you must follow our checkout procedures.

After you purchase an item, email will be sent to you with checkout procedures. If you are bidding or buying multiple items, please wait till all auctions have ended, then you can go through our checkout system to pay for combined order with shipping discount.

No items can be added to your order once you completed checkout and paid for your order.

For combined shipping, all items must be combined into ONE order with ONE payment.

We accept PayPal, money order or cashier check as payment methods. PayPal echecks take about 4 business days to clear. Money order or cashier checks may take up to 10 business days to go through bank clearance.

If you pay by money order or cashier check, please mail payment with auction item number and order number to,

After you win this auction, an email will be sent to you with checkout procedures. Customers must go through our checkout system to prevent shipping delays. If you are bidding or buying multiple items, please wait till all auctions have ended, then you can go through our checkout system to combine order. Combined shipping discount will be automatically calculated during checkout.

Once you have completed the checkout, you will not be able to combine any additional purchases to your order.

Please send payment within 5 days of purchase. We will relist item and file Unpaid Item Dispute on eBay if payment is not received after 10 days of purchase.

Nonpay buyers will be reported to eBay to cancel transaction and file for eBay unpaid strike.

We are required to collect 7.75% sales tax for any order shipping to California address.

Items can be returned for exchange or refund within 30 days of purchase. Please email us for technical support and return instructions before returning the item. Customer is responsible for return shipping and handling cost. All return items should include auction or order number and they should be sent to,

We provide manufacturer warranty against manufacturing defects on the products we carry.

Accidental damages to product are not covered by manufacturer warranty.

Our customer service and technical support email is got_gift@rollerpak.com

Restocking fee up to 25% of total price might be charged for non-defective return items.

Please provide tracking information for any return packages.

Who is Got_gift? Do you ship products from USA or other countries?
Answer: We are an online distributor based in Huntington Beach, California. We stock and ship all our products from USA.

How can you have such low price?
Answer: We purchase products directly from manufactuers at large quantity and without middleman so we can pass the saving directly to our customers.

How long does it take to deliver to US addresses?
Answer: Typical delivery time to US address by USPS Priority Mail is 2-3 business days, USPS First Class Mail 2-9 business days.

How long does it take to deliver to International addresses?
Answer: Typical delivery time to International addresses by USPS Air Mail is 1-2 weeks. However, custom clearance can cause delay in some cases.

How do I use USPS tracking number?
Answer: The USPS Priority Mail's tracking system usually provides delivery confirmation only. Please allow 2-3 business days for USPS to post information on their website (www.usps.com).

Can I return product if the unit I received is defective or I am not satisfied?
Answer: Yes, you can return item under our 30-day return policy. We will refund full price plus shipping and handling charges. A restocking of up to 25% may apply to returned items. Customers are responsible for return shipping cost.

How does manufacturer warranty work?
Answer: We have contracts with our manufacturers to provide manufacturer warranty against any manufacturing defects. Contact us if there is anything wrong during warranty period, and then we will arrange repair or replacement for any defective units. Accidental damage is not covered by warranty. Customers are responsible for shipping and handling charges.

How do I receive customer service and technical support?
Answer: We provide customer service and technical support through emails. Please contact us at got_gift@rollerpak.com for any questions or concerns.