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Gravity Music Gear Policies
| Please read our policies before asking questions or bidding.
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Payment Options |
Shipping Policies |
General Policies |
Store Location and Hours |
Auctions |
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| PayPal: |
Sign up at www.paypal.com
Payment address is payments@gravitymusicgear.com |
| By Phone: |
We only accept Visa and MasterCard over the phone. Please call during business hours. |
| Money Order: |
USPS Money Orders are accepted. However, you must contact us before the end of the auction and the Money Order must be sent within 3 days of the end of the auction with delivery confirmation.
The item number, and ship-to address MUST be included with the payment.
Make Money Order payable to Gravity Music Gear. |
| Payment is expected within 3 days of the end of the auction unless other arrangements are made before the end of the auction. |
| Colorado residents must pay 4.4% sales tax. |
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- We do not and will not ship internationally. International bids will be removed and blocked from all auctions.
- Only our shipping service account will be used. Please note this before bidding.
- We try our best to ship out your item as fast as possible, however, due to business volume most orders ship within three business days of receiving payment.
- Any claims of damage during shipping must be immediately reported to FedEx.
- To save on shipping, items may be picked up at our store but Colorado sales tax will apply.
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- We try to describe all items to the best of our ability.
- All sales are final unless the item is not as described in the auction upon receipt.
- Any problems must be reported within 24-hours of delivery, after which all sales are final.
- Please e-mail questions early, we answer all of them, but do not wait until the last minute!
- If you receive a "Second Chance Offer" please call us at the store to verify the offer before sending payment and only send payment to our address.
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Gravity Music Gear
6487 Federal Blvd
Denver, CO 80221.
(303) 820-2115 |
Hours:
Monday-Friday 10am - 6pm,
Saturday 10am - 4pm MST |
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