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| Q:What is your return policy? |
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| A:All Items are sold as is. However, We are honest sellers and we take care of our customers. If you have a legitimate issue with an item because it was not listed correctly or you find a flaw please let us know. We will work it out with you. Please don't leave negative feedback until you contact us with your issues. We CAN work it out!! |
| Q:Do you combine shipping? |
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| A:We combine shipping on most items. We ship all items 13 oz or less first class unless otherwise listed. Items weighing 14 oz or more will be shipped priority mail. Our goal is to save you money on your combined shipping. Let us know when you are done shopping and we will weigh all of the items out and discount you accordingly and reinvoice you. |
| Q:When can I expect my order to arrive? |
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| A:I ship almost everyday!! All paintball markers and gear will be shipped as soon as payment is received!! Most other items will also be shipped daily. Foreign orders including Canadian orders may take up to 3 days for handling time. This is due to the fact that I cannot ship them from home yet. Hopefully this will be changing soon!! |
| Q:What is your method of shipping? |
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| A:All items over 13 oz ship priority mail. Otherwise most items under 13 oz will ship first class mail unless otherwise specified. |
| Q:Do you ship internationally? |
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| A:I will generally ship internationally and have had great success with this. Please contact me before bidding if you are from outside the United States. Shipping prices will be different from the posted options. |
| Q:What happens if a New in Box paintball item has an issue? |
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| A:Please contact me with paintball items that are not right because of a manufacturing defect. I will give you the appropriate contacts to get your item issues resolved. |
| Q:Do you offer insurance or delivery confirmation? |
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| A:Email if you would like insurance as it can be added to most purchases. Most items that I ship will have delivery confirmation. Other shipping options can be added so contact us if you want or need something else. We will also do express shipping on most items so just contact us for specifics. |
| Q:Is this from a pet and smoke free environment? |
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| A:My home is smoke and pet free but some items may come from an unspecified environment but generally those items are used items. All of the new items are from pet and smoke free places. I would not sell any item that reeked of smoke. |
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