|
|
|
Green Garden Tools eBay Policies
 |
About Us:
Garden Power Corporation is based in Calgary, Canada, serving the North American marketplace from warehouses located throughout the USA. Our customer community continues to grow rapidly as we continue to introduce new brand name lawn and garden tools.
We believe in providing the best customer service by being available online to answer all your email questions promptly and remain passionately committed to providing garden-tested, earth-friendly garden products that help our customers achieve better results with less effort in their gardens.
|
 |
Check-Out Process:
EBay Customers, please note a "bid" or "buy it now" is a binding contract between the buyer and seller. If you do not intend to pay or you do not accept the terms on this auction, please do not conclude the bid. Parts and any accessories are described and shown as pictured in the auction.
Please do not make assumptions about what is being advertised or sold. If you need more information on a product, we are here to help! Please email your questions to sales@greengardentools.com.
|
 |
Payment Options:
We currently accept PayPal, Mastercard, and Visa for payments. PayPal is the preferred payment method, and the fastest, but please contact us if you'd prefer to use your credit card via our store.

Financing is Available: Select items over $2,000 may be available for 36 months payment plans subject to credit approval. For more information, please email sales@greengardentools.com with the product SKU you wish to purchase to make arrangements.
|
 |
Shipping:
Shipping rates will be calculated depending on your location. Please note that shipments will arrive via UPS or FedEx depending on your location and the product ordered. The shipping rate will be posted in the auction's details.
We will provide you with a shipping confirmation number once we obtain it. We usually ship within 1-2 business days of receiving payment but make all efforts to ship same day.
Please note: We only ship in the United States and Canada.
|
 |
30-Day Returns:
Making a return is simple. Follow the instructions below to ensure we continue providing the best possible service.
We accept returns for exchange, merchandise credit, or money back. All returns must be unused, in the original packaging, and accompanied by an RMA (return merchandise authorization), along with the EBAY item number and your return shipping address.
Please contact us for an RMA number before returning your item via email at sales@greengardentools.com or by telephone at (403) 475 5177.
There is no restocking fee with defective merchandise or if the return is for an exchange or merchandise credit. A 15% restocking fee applies to items returned for money back within 30 days. Returns will not be accepted after 30 days from date of purchase. Shipping and Handling charges are not refundable and return shipping is the buyer's responsibility.
|
 |
Customer Service:
Have a question? Need assistance with a recently placed? We're here to help! Please contact us at sales@greengardentools.com or by telephone at:
Telephone: (403) 475 5177
Facsimile: (403) 203 7559
Corporate Headquarters
Garden Power Corporation
460 Riverview Place SE
Calgary, Alberta, T2P 0L6, Canada
USA Corporate Office
Garden Power Corporation
334 Church Street - #633
Sweet Grass, Montana 59484-9998 |
|
|
|
|
|
|
|
|
|
|
 |
|
| |
|
|
| |
A winning bid or Buy it Now purchase is binding and payment is expected within 72 hours of auction close.
RETURNS: Product returns are accepted. Please see our return policy for details or to arrange a return.
PAYMENT: PayPal is the preferred method of payment but we can also process Visa and MC credit cards. Financing is also available on select items.
SHIPPING: Products are shipped promptly via FedEx Ground and alternative methods are available.
View All Policies |
|
|
|
|
| |
|
|
|