GRUMPY TREASURES STORE POLICIES
Grumpy Treasures Thrift & Consignment does its best to provide quality items and service to our customers. Our first goal is to make you completely happy with your purchase and our service. If you ever receive anything from us that is damaged, not as described or that you are unhappy with in any way, please contact us immediately through eBay's Messaging system or telephone us during business hours 9-5PM, Monday - Friday Pacific Time at 530-432-5505.
If you have any questions about an item listed for auction, payment or shipping you may also send an email:Contact Us
See our other auctions for more great items!
We prefer PayPal but will also accept a money order or cashiers check. M/O OR CASHIERS CHECK MUST BE RECEIVED BY (FIVE) 5 BUSINESS DAYS DAYS AFTER END OF AUCTION OR the sell agreement will be terminated without notice and will be offered for auction again. All Paypal payments must be made within one (1) business day.
By bidding on Grumpy Treasures items, the winning bidder agrees to contact the Grumpy Treasures within one (1) business day after auction ending with confirmation of payment method and shipping address. (PayPal and Ebay information is not always the same.)
All Sales Are Final. All our items are described in detail, any flaws if any will be clearing described in listing. If for some reason the buyer is not happy with purchase, please feel free to contact us. If any refund is issued, item must be sent back by buyer before a refund item value only is issued. Buyer will assume all shipping costs back to seller.
Other Products - We often sell antiques, collectibles,art and goods that have been consigned to us as trading assistants. All of these products are sold "As Is" and in general, we do not accept returns, unless the item was misrepresented in some way. In any event, please always contact us first if you are unhappy in any way and give us a chance to solve the problem, whatever it is.
Feedback Policy: As a seller, positive feedback is important to us. We do not consider the sale complete until you have left your feedback. We will gladly return the courtesy. Please contact us immediately if for any reason, you do not feel that positive feedback is warranted. We will always do our best to resolve any concerns.
Negative feedback will be left if there is no communication after auction ends or if payment terms are not met as listed in posting.
Sorry No COD’s & No Personal Checks.
SHIPPER: USPs Priority Mail within the United States. This allows our customers to receive their items usually within 2-3 business days. We also offer to ship items standard/economy to provide you with the lowest shipping prices possible and will be noted in the listing of item.
We will ship within 1 business day of invoice/confirmation of payment/shipping address. SHIPPING & HANDLING is a CALCULATED rate that includes packing, packaging materials, transportation to/from shipper, shipping fee or postage, and all other associated costs. We do not charge sales tax on Ebay. Please Note: Any shipping discounts for any item listed will be shown in the item listing.
****Breakable item(s) policy: If insurance is not purchased according to Store Policy or as listing states, Grumpy Treasures is not responsible.
If insurance is purchased and item(s) is received broken/damaged, buyer must supply a picture of damaged item(s) for any possible refund from post office and/or Grumpy Treasures.