''Answers To The Most Frequently Asked Questions''
Q - Are All The Items Listed For Sale ''First Quality?''
A - All items listed for consideration on Ebay are new/unused, unless otherwise stated in the item description. If an item has been previously owned, used, or is imperfect to the naked eye in any way, this information will be present in the item's description on the listing page. Any and all information obtained is shared with the buyer.
Q - Are The Yankee Candles Best Grade Or Seconds?
A - Each and every candle for sale is First Grade. This is important to note, as many merchants on Ebay retail candles that have been rejected by the manufacturer. In the case of Yankee Candles, these less than first grade candles typically have a yellow label on the bottom, and are considered ''Seconds.'' Their imperfections range from improper wick placement, poor coloration, incorrect fragrance mixture, ETC... Any or all of these factors will affect the overall quality and performance of the candle. These products are passed on and would never be placed for sale in Hair Fanatics Hair Studio or HarleyLadee's Ebay Store; ONLY first grade are sold. On a rare occasion, a Yankee candle may be offered that has an unevenly placed label; an imperfection that is purely aesthetic, and in no way compromising the candle itself. In this case, one may be offered. However, this information will be clearly stated in the listing. The buyer will always be aware of what they are purchasing.
Q- If I Purchase More Than One Item, Can Shipping Fees Be Combined?
A- Combined shipping is available for multiple purchases. If the buyer has any questions about the cost for having a number of items sent, they can contact the seller for a quick quote. For the fastest response, be sure to include in your email the list of items you would like to have shipped, as well as your full mailing address. Please be aware, that all of your items must be paid for in one Pay Pal transaction to qualify. Once a payment has been made, no addtional items can be added to the order. A new, separate order, must be placed.. Please be sure your shopping is complete prior to making your Pay Pal payment..
Q- Do You Ship Outside The USA?
A- International sales are welcome, however there is a $50.00 minimum for placing an International order. If there is something you are interested in, send your inquiry for a shipping quote. Be sure to include your full mailing address as well as the list of items you wish to purchase. Please note that all items will be sent Priority Mail International Via the USPS. We are no longer shipping merchandise abroad by First Class Air Mail. In most cases we use Flat Rate Shipping Boxes to encourage our International customers to get the most for their shipping dollar. A great number of items can safely fit in this box for Flat Rates starting at around $30.00..
Q- How Quickly Will My Purchase Ship?
A- Most items are shipped within 24 hours; depending on the time/day of the week the payment has been received. Please note that Saturdays and Holidays are not considered business days..
Q- What Are My Payment Options?
A- Pay Pal is the required method of payment.
Q- How Are Shipping Fees Determined?
A- Shipping and handling fees are posted for each listing. These fees consist of the actual shipping fee + a small handling fee imposed to cover packing supplies and expenses. This is a customary practice for all retailers, and we never over-inflate our fees to go beyond what is necessary to cover costs to ensure your merchandise is properly packaged.
Q- Where Can I Find More Information About The Seller, The Products Offered And Store Policies?
A- The Ebay store main page link is; http://stores.ebay.com/HARLEYLADEE;.... Clicking on this link will bring you to the Ebay store. Here you will find addional pages to browse though and read. However, if you still haven't found the information you require, feel free to send your inquiries.