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HELLO BOBO STORE
HELLO BOBO STORE
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General Interest
  
Frequently Asked Questions
Q:How much is the shipping & handling charge?
A:Shipping and handling charges would be just below the description in the auction listing. All shipping costs are a fixed rate. Shipping and handling charges do not reflect actual postage and may be more or less than the actual shipping cost, depending upon the item purchased and the shipping destination.
Q:What shipping services do you use?
A:We use USPS Priority, Parcel Post and First-Class Mail within the US, and USPS Priority International and First-Class Mail International for shipments outside the United States, depending on the types of products purchased. We reserve the right to select the Mailing Services of our choice if we deem it necessary.
Q:When can I expect my order to arrive?
A:Item(s) are shipped within 48 business hours of payment receipt. e-checks will need to clear before the package is sent. U.S. buyers: It takes 2-9 days for your purchase to arrive. International buyers: Transit times vary depending on the country but usually are between 1-4 weeks. Most items are received in less than two weeks.
Q:Do you combined shipping?
A:We will charge the highest shipping cost for the first auction and deduct up to $2.00 from the shipping cost of each additional auction. We do not send invoices. Please use ebay's checkout or "pay now" button and combine multiple purchases into one order to save on shipping. Please checkout only after all your auctions have ended.
Q:What payment methods do you accept?
A:Paypal Only
Q:Why am I charged sales tax?
A:We are required to collect Sales Tax for orders ship to address in California.
Q:How long do I have to settle payment?
A:Payment in whatever form must be received within 7 calendar days after the auction closed. We reserve the right to cancel the transaction if payment is not received within 7 days.
Q:How come you don't reply to my email?
A:Please DO NOT contact us by responding to auto email notices. We will NOT be able to see them. Please contact us only by clicking on the "Ask Seller a Question" link on the item page.
Q:Do you offer discounts on bulk purchases?
A:No. We do not discount our items any further than our listed prices.


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