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HGR Industrial Surplus

ABOUT HGR
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HGR Industrial Surplus

About Us

HGR Industrial Surplus is the largest used industrial surplus showroom in the galaxy!

On a weekly basis we BUY & SELL over fifty truckloads of used industrial surplus equipment; from small items we sell by the pound, to large machine tools, all sold at deep discounts. Our 12 acre showroom has over 70,000 items in stock and we sell over 10,000 of them every month! Our motto is We SELL everything and anything you'll ever want!

Visit our website at www.hgrinc.com

What We Do

We have outside buyers who search the country for used industrial surplus; we buy this surplus from factories throughout the United States and bring it to our showroom in Euclid, Ohio. From our 12 acre showroom here in Cleveland, we re-sell the equipment at deep discounts to businesses as well as individuals. Our showroom is open to the public Monday through Friday 8:00 an until 5:00 pm. No appointment is ever necessary, please stop by and look around.

How We Price

In our eBay store, our prices are marked on the item so that you know what your cost is. We always make the best effort to price our used industrial surplus at the lowest prices available, however, despite our best efforts, we sometimes make mistakes. If you see an item you like but feel the price is too high, please feel free to make us an offer, we'll do our best to accommodate you. You'll never insult us, so don't be shy.

GUARANTEE

If for any reason you are not satisfied with your purchase, please return it within 30 days of the date of the order, freight pre-paid, for a full refund.

HGR Industrial Surplus (HGR) sells all products as is. HGR makes no warranty, express or implied, and HGR expressly disclaims any warranty of merchantability or fitness for any particular purpose. HGR's sole obligation pursuant to this order is to deliver the goods to the buyer. HGR shall have no other obligation or liability, direct or indirect, of any kind, including liability for special, incidental or consequential damages. Prices are subject to change.

We are open to the public, bidders are encouraged to inspect prior to purchase.

BeFORE PURCHASING, please read all terms:


MOST items are being listed as USED, they have not been tested, condition is unknown; item is being sold “AS IS”.  Any conditional notes will be listed in the additional information
.

Unless listed otherwise, IF FOR ANY REASON YOU ARE NOT SATISFIED WITH YOUR PURCHASE, PLEASE RETURN IT WITHIN 30 DAYS OF THE DATE OF THE ORDER, FREIGHT PRE-PAID, FOR A FULL REFUND.

We are open to the public, bidders are encouraged to inspect prior to purchase.

*** Item is subject to prior sale ***

This item is located in our 12 acre indoor showroom at:

HGR Industrial Surplus
eBay Department
20001 Euclid Ave
Euclid, OH 44117
Monday – friday 8 am – 4 pm (EST)
(
excluding holidays)

Questions:

Our store hours are Monday-Friday 8am-4pm EST.   For quickest responses, please email directly through our eBay listing – BE SURE TO INCLUDE YOUR EMAIL ADDRESS WHEN REQUESTING PICTURES.  Please contact eBay Department at ebay@hgrinc.com. Please have the 12 digit eBay item number in the email.

local pick up & Shipping:

All terms are concurrent with hgrinc.com’s user agreement:

19.  Shipping Policy:

(a)   Less-Than-Truckload (LTL) Freight: HGR can provide you with a competitive shipping rate via our logistics broker. Our rates are only valid if prepaid on our account. If you have an account with a carrier and wish to use them, we can ship out freight collect via the carrier of your choice. With all LTL freight there is a handling charge (see Section 20 of HGR User Agreement).

(b)   Your truck: HGR will load items, as is on your truck free of charge.

(c)    Truckload and Containers: HGR can assist you in setting up truckloads and containers. The shipment will come freight collect to you. HGR loads for free, but does not assist in strapping or securing the items.

20.  Handling Policy. HGR does charge a $19.99 handling fee for all items that need to be prepared for a LTL shipment. This handling charge is for the skid, stretch wrap, and securing the item to the skid. The handling fee is skid based at $19.99 per skid, with the skid being 40” x 48”. Skids oversized will be subject to an additional charge.

21.  Storage Policy. Unless prior arrangements have been approved in writing, all items are required to be removed or shipped within forty-five (45) days of receipt. Items left beyond the 45 day time allowed will be subject to storage fees beginning on the forty-sixth (46th) day of receipt. The storage fee is Twenty Dollars U.S. Currency ($20.00) per day, per item.  Items left beyond ninety (90) days will be considered abandoned and the customer forfeits the rights to the item or items.  There will be no exceptions.

UPS/USPS:

If purchase is less than 75 lbs and fits into a box we have in stock, then it may be able to go UPS or USPS (less than 70 lbs).  We charge a $4.99 handling charge for our professional packaging.  We will provide you with the costs usually within 1 business day of purchase. Packing may include bubble wrap, packing paper, insta-foam packaging, or other forms of protection for securing the item.

We DO NOT ship Fed Ex ground or DHL.  We can NOT use other UPS accounts other than our own. 

At HGR’s discretion, items that are deemed bulky and/or heavier than 75 lbs, we will NOT ship UPS/USPS.  We require freight shipping to reduce the chance of damages. If this impacts buyers purchase, we will cancel order at no penalty to them within

Less-Than-Truck (LTL) Freight:

Following your purchase, we will prep the item for shipping. Usually within 3-5 business days we will provide the exact dimensions, weight, and a freight quote PREPAID on our account. These rates are ONLY if prepaid on our account prior to shipment and will not be effective if sent out collect or on your account. The customer is under no obligation to use our carrier and still may set up their own trucking.

We strongly discourage the use of FedEx Freight, we will only use if we are provided your BOL.  We are not responsible for re-rates.

Payment:

Payments must be received within 7 days, 1 calendar week, of HGR providing shipping details.

We accept PAYPAL, Visa, MasterCard and Discover.

We collect tax in the following states: MA, MI, OH, & TX. If you are personally coming to pick up your purchase, we are required to collect OH sales tax unless a tax exempt form for the state of Ohio is on file.

If you are tax exempt please contact HGR eBay Dept. and supply us with a tax exempt form via fax or email. The invoice will automatically charge tax and you will need to notify us at time of invoice to have it removed.  ebay@hgrinc.com or fax ATTN: EBAY DEPT 216-486-4779.

CONTACT INFORMATION:

HGR Industrial Surplus
eBay Department
20001 Euclid Ave
Euclid, OH 44117

ebay@hgrinc.com
440-476-0505

 

RETURN POLICY:

IF FOR ANY REASON YOU ARE NOT SATISFIED WITH YOUR PURCHASE, PLEASE RETURN IT WITHIN 30 DAYS OF THE DATE OF THE ORDER, FREIGHT PRE-PAID, FOR A FULL REFUND. 

Our return rate is well below 1%; please ask questions, assumptions can be costly.

Buyer is responsible for all shipping costs; original shipping fees will NOT be refunded.

 

HGR Industrial Surplus (HGR) sells all products as is. HGR makes no warranty, express or implied, and HGR expressly disclaims any warranty of merchantability or fitness for any particular purpose.
HGR's sole obligation pursuant to this order is to deliver the goods to the buyer.
HGR shall have no other obligation or liability, direct or indirect, of any kind, including liability for special, incidental or consequential damages. Prices are subject to change.

 

 

By bidding, offering, and/or purchasing, you agree to all the terms above.