New to our Ebay Store and Auctions; please read all of our tabs before bidding so you can familiarize yourself with all of our tabs found at the bottom of each auction and listing.
We sell our wine in several methods: eBay, email fliers to our customers and our website. We only remove wine out of our inventory when payment is made.
We require that all payments be made within 14 days to ensure availability of your wine. Should payment not be received within the specified time period, we reserve the right to re-list the auction and/or file an "unpaid item dispute" through eBay. When combining auctions for multiple shipping, payment must still be made within 14 days after the 1st auction ends. We will be more than happy to continue holding onto the wine after this 7 day period if you're still bidding.
We double check all of our shipments but we do make mistakes. Should this happen, before leaving negative feedback, please email us and we will do everything that we can to make it right.
We will make every attempt to accommodate various shipping schedules but we cannot guarantee this option.
Weather Watch Storage Program
Transporting wine in extreme weather conditions and temperatures, even by overnight service, may seriously damage wines. We define these as temperature readings or predicted ones greater than 85 degrees or less than 20 degrees Fahrenheit. We at Hookedonwine routinely perform weather checks prior to shipment.
During periods of extreme weather we strongly advise against transport of wines by any means. During these times we are pleased to provide complimentary short-term storage until between weather conditions prevail. You will be receiving an email from us entitled "Weather Watch" regarding such an event.
STORAGE
We offer complimentary storage in our temperature controlled facility for up to 60 days. Beyond such a point an invoice will be sent for a monthly storage fee of $4.00 per month per 9 liters (12--750 ml case)with a minimum of $4.00 charge
Please email us if you have special requests
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