As an authorized reseller, all of our cell phones are sold with a 7-day money back and 30-day exchange guarantee. If for any reason you are not satisfied with a phone or a carrier, you may call the carrier to cancel your service and then send the cell phone back to us for a full refund. When you receive the phone, there will be an 800 number to call to receive a Return Authorization Number. You must cancel with your wireless carrier within their trial period, however, to avoid an early termination fee from the carrier. Pre-paid phones must be returned in unopened packages.
FREE 2-DAY SHIPPING ON ALL WITH CONTRACT OR CONTRACT EXTENSION PHONE ORDERS. SHIPPING IS AFTER CREDIT APPROVAL UNLESS THE PHONE IS LISTED AS A NO-CONTRACT PHONE OR PREPAID PHONE.