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About us
HVAC & IAQ SUPPLY SOLUTIONS owns & operates several websites providing you with a variety (and a growing variety at that) of Parts, Equipment, and Indoor Air Quality Solutions related to the Heating, Ventilation, and Air Conditioning industry. Don't see it, Contact Us.
Location: United StatesMember since: Aug 02, 1998Seller: hvac_solutions
Top Rated SellerHVAC/IAQ Supply Solutions is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more
Product arrived with package split open, with filters wet and dirty from exposure. Packed in brittle plastic envelope; should have used tyvek. I messaged seller directly as a courtesy, as Ebay suggested. Seller was unprofessional, at best. USPS in my town was blamed, although damage could have happened anywhere. I received snarky, smart aleck replies, and was pretty much told they do not want my business. I was told I would get a label to return items.
Reply from: hvac_solutions- Feedback replied by seller hvac_solutions.- Feedback replied by seller hvac_solutions.
falsely accused of shipping a package slip open, and apparently left out in the rain in a the dirt by the mailman if they were all dirty from exposure. delivered April 11th, notified April 12th, there was no pleasing this ebay'er, only waned something for nothing. experiences we typically only see on Scamazon. welcome to 2024.
Exactly as described, delivered fast and safe, well packed, Thank You !! Highly recommend, will buy from again, A+++++++++++++++++++++++++++++++++
t***e (88)- Feedback left by buyer.
Past month
Verified purchase
Ordered 3. Only one was shipped. Seller stated I needed to send picture of original box it was shipped in to prove I only received one. Do not have original shipment box as i was handed over to the handyman for installation and they did not tell me only one shipped until days later. They cannot confirm they shipped 3 only that the shipment was 3 pounds. Would not recommend seller.
Reply from: hvac_solutions- Feedback replied by seller hvac_solutions.- Feedback replied by seller hvac_solutions.
Exactly. A week after receiving the package , (2) Contactors were missing; that's odd? No problem, please provide an image of what was received...we'll forward to the warehouse to pull footage of our package and get this corrected. "Do not have original shipment box", oh...ok...so you received a 7" x 7" x 7" box with a packing slip that had 3 contactors on it...but only 1 in the box....and you tell us a week later? This is on your Handyman, not us.
n***5 (49)- Feedback left by buyer.
Past month
Verified purchase
Great seller. I'm extremely satisfied with the purchase. Item arrived on time. Seller was extremely helpful and fast in answering all my questions. Will definitely order additional HVAC from this seller.
j***4 (173)- Feedback left by buyer.
Past year
Verified purchase
At first, the original box included the older model ballast. I wrote the seller, and they apologized and said it was an oversight with some stocking issues. They immediately sent the correct newer model at no cost. Excellent service and company integrity. Will order again. Highly recommended.