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 Harman Audio

Harman Audio

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 Welcome to the official eBay store for the Harman family of brands: JBL, Harman Kardon, AKG, and Infinity. Shop premium wireless speakers, headphones, home speakers, car speakers, and more!

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Warranty
Purchases from Harman Audio include the original warranty. Please see the "Warranty" section on each listing for details.
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General Interest
 

 


Harman Audio FAQ's

 

Why do you not ship internationally?
What does remanufactured mean?
How can I look up my shipping status?
What if I want to cancel or change my order?
What if I have a problem with my order?
How do I get replacement parts?
How can I replace, repair or return an item I purchased on the site?


Why do you not ship internationally? 

Although we value all potential customers, we do not currently take orders or deliver outside of the 48 contiguous United States.  At this time, we only allow for purchases using a major credit/debit card with valid United States SHIPPING and BILLING address.  

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What does remanufactured mean? 

This term is used to describe an item that has been repaired or restored back to factory specification and proper operating condition, by us, the manufacturer.  We back the quality of these products 100%.  They come with the same accessories and warranty as if they were brand new, unless otherwise stated, but may have minor scratches or other imperfections in their appearance. 

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How can I look up my shipping status? 

Tracking information will be provided to you in an order confirmation email once the order has shipped. You may also log into your "My eBay" account to check the order status at any time.

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What if I want to cancel or change my order?

You can cancel or alter your order up until you submit the order. If your order has already been submitted, please contact the Customer Service Center (877) 871-6755 Mon - Fri: 9:00 a.m. - 11:00 a.m. (ET), Sat - Sun: 9:00 a.m. - 5:00 p.m. (ET) to cancel or alter the order.

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What if I have a problem with my order?

Please e-mail our Customer Service Center, including your name and order number, if it has already been placed or call our toll-free customer service number (877) 871-6755 Mon - Fri: 9:00 a.m. - 11:00 a.m. (ET), Sat - Sun: 9:00 a.m. - 5:00 p.m. (ET) if you have any questions or concerns about your order.

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How do I get replacement parts?

If you need parts for products you have ordered, e-mail our parts department and describe the problem.

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How can I replace, repair or return an item I purchased on the site?

If, during the first 30 days of your purchase, you would like to replace or return the item, the process can be initiated on the Web site in the Returns section. You can send valuable information regarding your return to the Customer Service Center to move forward with the return process. If your purchase was made earlier than 30 days prior to the return, either use the product support section , located on the bottom of the product support page, to find a repair station near you, or contact us for more instructions (877) 871-6755 Mon - Fri: 9:00 a.m. - 11:00 a.m. (ET), Sat - Sun: 9:00 a.m. - 5:00 p.m. (ET). If you have any questions regarding coupon or promotions codes, please e-mail our Customer Service Center, including your name, contact information and order number (if applicable). You can also call (877) 871-6755 Mon - Fri: 9:00 a.m. - 11:00 a.m. (ET), Sat - Sun: 9:00 a.m. - 5:00 p.m. (ET) to speak with one of our Customer Service Representatives.

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