I'm am asking all my wonderful, loyal customers to help me me out.  As with all sellers on Ebay, the Detailed Sellers Ratings have hurt me in that it is very hard to maintain the high rating threshold that Ebay has set for it's sellers.

When you give 4 stars, it may seem like a great score, for instance a 4 in Shipping Time means "Quickly;" eBay, however, considers this a sub-par mark. Their standards require sellers to maintain 4.8 & above or be penalized with higher fees & more.

I strive for 5-star service by stating upfront my policies, my shipping rate & my shipping frequency. I try to answer my questions quickly. Also, I go out of my way to maintain a very high customer service -- if there is any kind of problem, I take care of it quickly. I stand by my customers because they are my biggest asset. 

When you buy from me and you are pleased with your transactions, please respond with all 5 stars! If you are not pleased, let me know via e-mail, and I'll work to make it that way.

Let's work together to make a great community, full of fabulous bargains & fun for all. My loyal customers are my greatest asset on Ebay.

Thanks for all your help,

Katie,

Heavenly Bodies and Bath