Heritage House hereby
certifies that any piece or pieces, originally purchased* at
Heritage House and still in current production by the manufacturer, subsequently
broken, stolen, or destroyed by fire will be replaced at one-half of the manufacturer's
current suggested retail price when the broken pieces are returned to
Heritage House. The return must include:
1) The foot of each broken crystal stem
2) The trademark of each broken piece of china is returned (or if stolen or destroyed
by a fire, a copy of the police or fire report) together with proof of your original
purchase* of the item(s) from Heritage House.
* Copy of your invoice, or packing
slip from Heritage House Inc. or the order confirmation email from our internet
site or from eBay/paypal.
Payment for the amount together with shipping & handling
charges and any necessary sales tax. The exact amount to be determined by emailing
or calling the Heritage House customer service department at (800)
776-6873 and arranging details. |