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SHIPPING

Home ~ Buyers Guide ~ Bidding ~ Shipping ~ Payments ~ Returns ~ FAQ ~ About Us ~ Contact Us ~ Watch Buyers Guide ~ Rolex Instructions

  • The billing and shipping address must be the same.
  • For the most accurate shipping price please use the shipping calculator in the auction.
  • The shipping price includes shipping, professional packaging and handling charges. The price is calculated by eBay based on the size and weight of the finished package. When calculating your shipping charges please take note of the "estimated total packaging size" in the item description.
  • Shipping charges may vary. Insurance may be required.
  • Please note that all items are packed and unpacked under digital cameras for everyone's protection.
Free In-Store Pick-ups

Please notify shipping@hessfineart.com by email BEFORE you pay. After we have made the adjustment to your invoice, pay through the secure checkout system, print the receipt, and bring it into Hess Fine Art, 1131 4th Street North, St. Petersburg, Florida 33701.

For fastest service, let us know when to expect you. Your valuable item is kept in a secure location and only selected employees on the premises have the required access needed to retrieve it for you.

Combined Items

Contact us BEFORE you pay. We can usually combine shipping for multiple items. Please note that often paintings, larger items, and items of disparate size or fragility cannot be combined. Contact us for details.

DOMESTIC SHIPPING

Weight Combined Purchase Price Carrier Option
Under 13oz Up to $200 USD USPS – First Class
Over 13oz to 70lbs Up to $1,000 USD USPS – Priority
Up to 70 lbs Over $1,000 USD USPS – Express* (signature delivery required)
Up to 150 lbs Up to $50,000 USD UPS – Ground (available upon buyer request)
Up to 150 lbs Up to $50,000 USD UPS – Next Day (available upon buyer request)
* Items shipped via USPS Express need to be paid with a credit card because your package will require a tracking number.

INTERNATIONAL SHIPPING

Weight Item Purchase Price Carrier Option
Up to 150 lbs Up to $50,000 USD UPS – Worldwide Expedited* (signature delivery
required)
Up to 150 lbs Up to $50,000 USD UPS – Worldwide Saver
Up to 150 lbs Up to $50,000 USD UPS – Standard to Canada
* Items shipped via USPS Express need to be paid with a credit card because your package will require a tracking number.

Customs

  • It is common for countries to charge some form of customs duties, taxes, VAT, or brokerage fees on items being shipped from the USA. These costs, along with country-specific importing rules and delays caused by customs, are the buyer’s responsibility.
  • We declare all items for the winning bid amount.
  • Customs duties, taxes, brokers fees, VAT, and brokerage fees are the responsibility of the buyer. We do not falsify customs documents to assist you in evading your lawful taxes. We reserve the right to notify eBay as well as State and Federal authorities if we receive such requests.

    International Bidder Policies

  • If your purchase exceeds $200.00 US and you pay with a credit card then your only delivery option is UPS signature delivery. This is because credit cards require both a signature and tracking.
  • If you wish your item shipped to a US address we can do so only if you pay with a method OTHER THAN a credit card.
  • Please understand that we have no control over delays or costs once your item is shipped due to your country's customs or laws.