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This is a basic list of the Questions & Answers we get on a regular basis. If you DO NOT see the particular question or answer you need addressed, you can email us at: info@hi-rezdesigns.com or use our new LIVE ONLINE HELP feature.
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| QUESTIONS: |
ANSWERS: |
| How good is the quality of your movie poster reproductions? |
We provide "the best" movie poster reproductions ANYWHERE! We use only the best printing products and work from original high-resolution original artwork. We offer a MONEY BACK GUARANTEE and we have fantastic FEEDBACK from thousands of happy and satisfied buyers. |
| Why do you offer more movie poster reproductions than originals? |
Up until the early 90's, movie poster distributors would always ship the original movie posters to the theaters folded so as to fit into a small shipping envelope. Unfortunately, over time, these folds would become worn and the ink would get rubbed off the edges while the poster was in the folded manner. If you buy an original folded movie poster, and receive it folded, or even now rolled, when you opened it - all the areas it was folded now are white and / or worn. If you are lucky enough to get a poster without this issue, then you are extremely lucky. Spending good money to get a movie poster framed with big white lines through sections seems like such a waste ... and also expensive. With our flawless / rolled movie posters, you can be guaranteed the poster will look glorious once framed and hung up. |
| I found a movie poster reproduction in your store inventory that I have never seen that version before. Where did it come from? |
We have been in the movie poster design business for over 3 years. Sometimes our artists take "creative license" and create their own version of a movie poster. Many times, these versions "out sell" the original versions of the movie poster we offer. Even though these are considered "original designs", we still list them in the movie poster reproduction category because they are not printed the same way as an original would be. |
| How much is shipping for a poster? |
Shipping for all our posters is done via U.S.P.S. (United States Postal Service) Priority Mail at $9.95 for U.S. Domestic Shipping + 2 per each additional poster & $19.95 International + 2 per each additional poster. |
| Do you ship internationally? |
See answer to above question. |
| How long after I order a poster will I receive it? |
Generally we ship you item within 3 - 5 days of receipt of your payment if it is done through Paypal. Buyers who pay via MONEY ORDER can also expect their item to be shipped with 2 days from our receipt of payment. Buyers paying with a PERSONAL CHECK can expect their poster to ship 3-5 days from our receipt of payment. Because we ship ALL posters via U.S.P.S. in most cases you will receive your item 2-3 days after it has shipped (domestic U.S. shipping). International orders take about 7-10 business days from the date it was shipped. |
| Do you offer delivery confirmation? |
Yes we do - there is a $1.00 additional charge for delivery confirmation. |
| Do you offer shipping insurance? |
Shipping insurance is offered but not required. We STRONGLY advise you to buy shipping insurance with your order payment. We ship all items in high quality packaging, but shipping services can be "rough" with the packages resulting in your item getting damaged. If you choose NOT to purchase shipping insurance, if your item is lost/damaged during the shipping, we cannot replace the item without you re-paying for the item + shipping. |
| Why is your shipping cost so high? |
Our shipping cost includes the shipping fee + handling fee + packing materials (super-strong poster tube, plastic end caps, bubblewrap, and tape)
International shipping requires a "Customes Form" and an employee to physically GO to the busy post office and stand in line to ship your item.
Buyers forget the cost of the shipping & packing materials, but we are extremely fair with our incurred costs. |
| The price you are charging for a particular poster is more than I can afford. Can I get a better price? |
We try to be very fair with our poster pricing. All of our titles are LIMITED PRINTINGS which means our cost is a lot higher for us to get them. Any listing in our store inventory that has a BUY IT NOW or BEST OFFER is your chance to submit a "reasonable offer" on the poster. We may or may not accept the offer, especially if the offer is below our cost, but it is worth a try. |
| Do you offer any special "COMBO" or "PACKAGE DEALS" if I buy more than 1 poster. |
Yes we do. We offer a "BUY 3 GET ONE FREE" deal. If you purchase 3 of our great movie posters: from our online auctions or store inventory, we will give you any additional movie poster of your choice from our inventory absolutely FREE!
As an additional BONUS, you pay only 1 shipping charge of: $19.95 U.S. or $31.95 INTERNATIONAL for the entire order!
DO NOT BID or BUY THE 4th FREE POSTER ON eBAY!
When you make payment, please list the 4th poster you want for FREE! |
| I only see a few mini-posters listed. Are there more than just those? |
Yes. Every full-sized poster in our Ebay Store Inventory is also available in a mini-poster version. We didn't list each and every one in the mini-poster category in order to avoid "over-staturating" our Ebay store with duplicate listings. |
| Do you make custom sizes of your posters and artwork? |
Yes we sure do. Frequently buyers ask us to print specific sizes to fit their needs. If you need a custom size made, simply email us for more information. |
| I want to be added to your NEW POSTER ALERT mailing list. |
That's easy. Simply enter your email in our COMING SOON mailing list on the front of our main Ebay Store page. You can go there now by clicking HERE. |
| I see there is a poster on your COMING SOON list. When is that poster going to be available? |
Posters listed on our COMING SOON listing are just that ... "COMING SOON". Once a poster is ready for Ebay sales, it is removed from that list and put in our store inventory. Your best option is to check back in our Ebay store regularly for updates. |
| I am looking for a poster that you don't sell. Can I make a request? |
Sure. We encourage buyers to let us know what they want. Many times it is not the first time we have gotten the request for that poster. You can email us suggestions of what new posters you would like to see us carry in our inventory. We will try to accommodate. |
| What is so special about the "BACKLIGHT" version of your posters? |
Our BACKLIGHT posters are printing on special "double-sided" plastic that is specially designed for backlight artwork. When properly installed into a backlight light-box, the light passes through the poster making the images and text glow. These are truly striking when mounted on the wall of your home / home theater. |
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