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Store Policy

Return policy

High Quality Diamonds offer a 30-day full refund policy so you can purchase the high-value item with confidence that you will have the time decide if item suites you perfectly.

The return process is simple:

Contact our sales representatives for return address in NY.

  • In the case loose Diamond has been set in a jewelry, return will not be accepted.
  • Shipping policy

    Now we can offer to our customers- an extremely fast free shipping with FedEx DOOR TO DOOR fully insured shipping method.

    U.S. customers are not subject to any extra charges. Customers from other countries, you may be charged for additional fees (usually VAT).

    Handling time

    Loose diamonds will be shipped within 1-2 business day, Engagement ring will be shipped up to 3 business days- from clear payment.

    *Loose Diamonds with Seal available to USA customers only

    For insurance purpose, if using PayPal as payment method: we will ship to your PayPal confirmed address.

    Payment policy

    We prefer PayPal as our main wire method, PayPal is safe and secure.

    Via PayPal we can also accept credit card payment.