All items ship UPS, FedEx, or USPS depending on the item and/or location. We take great care packaging every item to ensure safe shipment to you. Once your order has been placed and we have received cleared payment, your order will then be processed for shipment. Products are shipped either from our warehouse or directly from the manufacturer from one of their several distribution centers closest to you. These items normally ship same or next business day. Some manufacturers will not drop ship to a retail customer and will only ship directly to us. In these cases, the manufacturer will ship the item to us (if it is not in our warehouse) and we will then ship it to you. This will take an additional 2-3 days before the item(s) are on their way to you.