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Honda Acura OEM Parts Connection

Welcome to Honda Parts Connection! We are an established Honda & Acura Recycler located just outside of Atlanta Georgia. HPC has been doing business for more then 17 Years and have 21 Acres of Honda & Acura Parts. All of our items are covered by our 30-Day Exchange Warranty. If you have any questions or parts requests, please contact us @ 877-506-0664 [toll free] or 770-831-7679. Some auctions incorrectly state "FREE" shipping to Canada. This is incorrect, please contact us for shipping rates to Canada. Also visit our website @ Honda Parts Connection. We use multiple shipping venues: UPS, DHL, USPS, some listings show varied shippers. Our eBay store is closed on the weekends, we get 60-100 emails every day and respond as quickly as possible, please do not hesitate to contact us by phone with any questions.
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  • HPC FAQ
  
Frequently Asked Questions
Q:What if insurance is requested or required (by buyer).
A:Please inform us of your insurance needs. We will send a pay-pal request for the additional funds if not listed within the listing. Contact by phone preferred at 877-506-0664.
Q:What if an item sells locally ?
A:We will inform you of the delay until inventory is replenished and estimated ship date -or- notify you promptly and immediately provide a full refund through pay-pal with explanation.
Q:How do I make a parts request ?
A:If you contact us @ 877-506-0664 or 770-831-7679 we will check availability and list your part request promptly.
Q:What is your shipping method ?
A:Unless otherwise noted we ship all items UPS Ground.
Q:Do you provide a tracking number ?
A:We provide Tracking Numbers via Email on every item shipped.
Q:Do you ship outside the US ?
A:We will ship to Canada, Puerto Rico, Hawaii, and Alaska. Please contact us for a shipping quote. ALL out of 48 states USA shipping requires contact for a shipping quote. We will consider other countries out of the USA shipping with direct email contact from the buyer.
Q:Are you selling the whole car ?
A:No, we do not sell any cars as a whole.
Q:Why do some listings show DHL as a shipping venue ?
A:We use multiple shippers, DHL has recently stopped serving us a client 12/2008, DHL is no longer in business. We use R and L carrier for large pallet items. UPS Ground USPS for most other items.
Q:What if i have made a purchase mistake - auction error ?
A:You must contact us immediately at 877-506-0664 for our eBay auditor to review and resolution through eBay dispute console.
Q:What if we need to contact you ?
A:First preferred contact venue is by phone at 877-506-0664, ask for an eBay associate. Second preferred venue is by email at honda_partsconnection@yahoo.com - ATTN: CUSTOMER SERVICE in the subject line. --- all of contract phone numbers are also in the listings.
Q:Why have I not received feedback ?
A:Our feedback system is automated. We want to be 100% sure that you are satisfied with your item; once feed back is left for us confirming your satisfaction, our auto-reciprocal systems will generate feed back for you in kind.
Q:What if I need to send a picture ?
A:Please respond to honda_partsconnection@yahoo.com - ATTN: CUSTOMER SERVICE in the subject line, specifying the item with all vehicle information - MAKE-MODEL-YEAR- and VEHICLE IDENTIFICATION NUMBER. One of our technical staff will be assigned to assist you.


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