 |
| Q:What if insurance is requested or required (by buyer). |
|
| A:Please inform us of your insurance needs. We will send a pay-pal request for the additional funds if not listed within the listing. Contact by phone preferred at 877-506-0664. |
| Q:What if an item sells locally ? |
|
| A:We will inform you of the delay until inventory is replenished and estimated ship date -or- notify you promptly and immediately provide a full refund through pay-pal with explanation. |
| Q:How do I make a parts request ? |
|
| A:If you contact us @ 877-506-0664 or 770-831-7679 we will check availability and list your part request promptly. |
| Q:What is your shipping method ? |
|
| A:Unless otherwise noted we ship all items UPS Ground. |
| Q:Do you provide a tracking number ? |
|
| A:We provide Tracking Numbers via Email on every item shipped. |
| Q:Do you ship outside the US ? |
|
| A:We will ship to Canada, Puerto Rico, Hawaii, and Alaska. Please contact us for a shipping quote.
ALL out of 48 states USA shipping requires contact for a shipping quote. We will consider other countries out of the USA shipping with direct email contact from the buyer. |
| Q:Are you selling the whole car ? |
|
| A:No, we do not sell any cars as a whole. |
| Q:Why do some listings show DHL as a shipping venue ? |
|
| A:We use multiple shippers, DHL has recently stopped serving us a client 12/2008, DHL is no longer in business. We use R and L carrier for large pallet items. UPS Ground USPS for most other items. |
| Q:What if i have made a purchase mistake - auction error ? |
|
| A:You must contact us immediately at 877-506-0664 for our eBay auditor to review and resolution through eBay dispute console. |
| Q:What if we need to contact you ? |
|
| A:First preferred contact venue is by phone at 877-506-0664, ask for an eBay associate.
Second preferred venue is by email at honda_partsconnection@yahoo.com - ATTN: CUSTOMER SERVICE in the subject line.
--- all of contract phone numbers are also in the listings. |
| Q:Why have I not received feedback ? |
|
| A:Our feedback system is automated. We want to be 100% sure that you are satisfied with your item; once feed back is left for us confirming your satisfaction, our auto-reciprocal systems will generate feed back for you in kind. |
| Q:What if I need to send a picture ? |
|
| A:Please respond to honda_partsconnection@yahoo.com - ATTN: CUSTOMER SERVICE in the subject line, specifying the item with all vehicle information - MAKE-MODEL-YEAR- and VEHICLE IDENTIFICATION NUMBER. One of our technical staff will be assigned to assist you. |
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