We make every effort to accurately describe the condition of every item we sell. Please refer to the table below to ensure you understand the "Condition" noted in the description. Please don't hesitate to contact us if you have any questions.
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This item is Brand New. Items will often be shipped to you exactly as we received them from the manufacturer - wrapped in plastic and/or with tags attached. The only exception is if the item was pulled from our sales floor in which case the plastic and/or tags may be missing. |
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This item is New, but has been either Discontinued by the Manufacturer or is a Closeout of old/out-of-season stock from our dealership. Items will often be shipped to you exactly as we received them from the manufacturer - wrapped in plastic and/or with tags attached. The only exception is if the item was pulled from our sales floor in which case the plastic and/or tags may be missing. These items are sold well below the original retail price - sometimes even below Dealer Cost! As this is a discontinued/closeout item, alternate sizes may not be available. |
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This item was removed by our Service department. Reasons for removal vary widely from slight damage to replacement with an aftermarket part. Please read the item's description for details and ask all questions before making a purchase. This item has been installed and may have been used. It is sold as-is and is not covered by any warranty - expressed or implied. |
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This item was returned by a customer and was not eligible for return to the manufacturer/supplier. Reasons for return include, but are not limited to: slight damage, failed installation, incorrect fitment/application or unwanted size/color. Please read the item's description for details and ask all questions before making a purchase. This item may show signs of installation or be slightly used. It is sold as-is and is not covered by any warranty - expressed or implied. |
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This item is likely missing parts and/or its exact origin cannot be determined. Please read the item's description for details and ask all questions before making a purchase. This item may be slightly used. It is sold as-is and is not covered by any warranty - expressed or implied. |
We strive to ensure your experience with Honda East is (almost) as fun as riding many of the vehicles we sell! Please contact us if you have any issues with your purchase before returning it.
All returns MUST meet these simple standards:
- Product must be returned within 30 days of purchase
- Product must not be an electrical/electronic product
- Product must be in original condition - no signs of wear or installation, all parts/tags/packaging intact
- Package must be shipped via traceable, insured service (i.e., UPS Ground). We are not responsible for loss/damage in transit.
- Package must include a completed Returns/Exchanges Form
*Fees may apply for return criteria not met - see details on the Returns/Exchanges Form
Returns for Refund
All returned items are processed within 2 business days of receipt. Refunds will be processed within 5 business days of receipt. Refunds are based on the item price(s) paid on your original purchase invoice and do not include shipping/handling charges. Refunds are issued in the same method as the original payment, unless an exchange or Gift Certificate is chosen. Refunds will be confirmed via email. Please allow the following time to receive your refund once processed: (in business days)
- PayPal: 1-2 days
- Google Checkout: 1-2 days
- VISA/MC/Discover/American Express: 3-5 days
- Refund Check: 5-7 days (for Money Order payments)
Refunds are limited to the purchase price of the product, less any discount/coupons applied to the purchase invoice. Refunds for shipping and handling charges are only granted if Honda East Toledo has inspected the item and verified that it was shipped in error or is defective. Return shipping refund amount is limited to the amount charged for shipping on the original purchase. In the case of combined or promotional
shipping on the original purchase, return shipping refund is limited to the current standard UPS Ground rate for the item(s).
Returns for Exchange
Requests for exchange are subject to the availability of the item requested. Many of our best deals have limited stock available and similar items varying only in size or color may be sold out by the time your return is received and processed. We will make every effort to fulfill the exchange as you've requested in the "Exchange/Replacement Options" are of the form. If the item you've requested is not available, we will notify you via email and issue a refund via your original payment method.
Our inventory changes daily, the best way to ensure that you receive that item is to simply purchase it outright and request a refund for your return. You may contact us to check availability, but we cannot "hold" any product pending receipt of your returned merchandise.
Thanks for shopping with Honda East Toledo!
