Many of us do not understand the new DSR rating system. It is hurting a lot of great sellers on Ebay.
Here is some of the information I found that may help us understand DSR ratings better. THIS IS STRICTLY INFORMATION FOUND IN OTHER PLACES ON EBAY - none is my personal opinion - informative only:
Attn Buyers: You may or may not know that eBay has a NEW rating system for sellers in addition to Feedback. It is called DSR or (Detailed Seller Ratings). Detailed Seller Ratings provides additional information about the transaction and the Seller’s performance throughout. It is based on a one to five-star scale, five stars being best. What eBay does NOT tell Buyers is that anything less than five stars left for a seller actually hurts the seller in a number of ways. eBay has crafted this rating system so that only a five star rating in each category will be beneficial to the seller. Four stars or less is actually considered as a derogatory mark in eBay’s opinion and the seller is punished for it monetarily and loses certain perks which are actually beneficial to both buyers and sellers. eBay has made it very difficult for good honest sellers to maintain a business here. Please take into consideration the seller’s efforts when you leave Feedback & DSRs: Thank You
Based on the data provided to the buyer by Ebay ratings of 4.5 across the board indicates that a buyer had very satisfied customers. The seller is selling BETTER described items with VERY good communication, VERY quick shipping and VERY reasonable shipping prices. Yet in "ebayspeak" the seller with 4.5s across the board is a "bad" seller who loses discounts and has his items buried in the search. This seller then has to raise prices to cover lost discounts.
1 star- terrible and kicked off
2 stars- terrible and kicked off
3 stars -terrible and kicked off
4 stars- terrible and kicked off
4.6 stars penalized - no discounts, lower on search, etc
5 stars- great