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  • Shipping/D​elivery
  ORDER PROCESSING & DELIVERY EXPECTATIONS

Depending on the combination of items your oder, the order processing time will vary.  In order to maintain competitive shipping rates, we ship all similar items in one shipment.  Note that orders are shipped/delivered only Monday - Firday.  Delivery estimates do not include weekends.

In the event that an item is temporarily out of stock due to inventory tracking error, we will notify you immediately.

  SHIPPING TERMS

All items will be shipped within 48 business hours upon receipt of payment (EXCEPT weekends and holidays).  We are unable to take any responsibility for any custom delay or tax.

  RETURNS & EXCHANGES

Returns and Exchanges are subject to the following restrictions:

The original Invoice must accompany the returned item. The item must be returned in its original condition, unworn and unaltered in any way.
The Security Tag attached to the jewelry must not be removed. If the Security Tag is removed from the jewelry, the merchandise is not returnable or exchangeable. This is a security feature we use to verify the authenticity of the item. Any return is subject to 15% restocking fee and shipping charges are not refundable. Items that have been worn and damaged due to client negligence cannot be returned. Special orders and engraved items are not returnable. If there was an error made on our part, we will happily exchange your order. If you received a free gift with your order, you must also return the free gift or you will be charged the purchase price of the free gift. This charge will be deducted from the credit applied to your account.