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| Q:What is your return policy? |
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| A:14 day return within receipt of item. We will refund your money in full including shipping if there is an error on our part. 20% or $10 minimum restocking charge for no error on our part(no refunds on shipping costs) |
| Q:Do you combine shipping? |
|
| A:Yes, even on Fixed Price shipping. Just email us if we forget. |
| Q:When can I expect my order to arrive? |
|
| A:You will receive emailed tracking information. Click on the little truck icon on your order and see the shipping progress. |
| Q:How much is the Shipping and Handling Charge? |
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| A:Shipping & Handling is always included as one charge in the shipping quote. Handling is only for warehouse pickups or using your carrier. |
| Q:Do you ship internationally? |
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| A:Yes. We also offer crating services for an additional charge. |
| Q:How are you able to offer such low prices? |
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| A:We are liquidators and buyers of large inventories of tooling and materials no longer used in the operation of a business. |
| Q:Do you have a website and E-Com Store |
|
| A:Yes go to: INDUSTRIALECYCLERS.COM or IARSF.COM (E-Com) |
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