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Customer Service
Thank you for choosing INTIMATES 4 LESS, where our number one goal is your 100% satisfaction. It is our pleasure to offer you great quality products at great prices. Again with so many choices, thank you for choosing INTIMATES 4 LESS!!
We are a trusted Member of eBay, and we are committed to your satisfaction. If for any reason you are unhappy with your merchandise, please contact us immediately. You can email us 24 hours a day, 7 days a week, and you will receive your response in a timely manner (within 4 hours).
Our goal is 100% customer satisfaction, however occasionally we may make an error in size or quantity, though it is rare, if there is a problem you will be notified promptly and refunded your money, plus any other fees incurred (such as Paypal fees). We will always let you know and return all money within 24 hours.
Hours of Operation: Monday-Friday 8:30AM-5:00PM Central Time.
We can be reached by email through our store at anytime! You will be contacted by one of our staff in a timely manner. Please contact us at kklesiaf@aol.com
Payment
We accept Paypal, Money Orders, Personal and Cashiers Checks as payment. Only drawn on U.S. Banks and Personal Checks will be held for 5-7 Days for clearing!
Fees
We charge 6.25 tax to TEXAS State Residence Only! We charge a set shipping price on all of our store items. Please see auctions for posted amounts.
Shipping
Your Items will be shipped in a very discreet manner, they will be shipped in a plain box or envelope addressed from myself personally. We only ship to countries specified in auctions, so please make sure before bidding, or buying. We ship by USPS First Class or Priority Mail or By UPS Ground inside the USA.
On any purchase outside the USA, we are not responsible for customs charges incurred. Once item leaves this country, tracking is impossible, we are not responsible for delivery of any items sent outside the USA.
Delivery
We ship within 1-2 business days of payment clearing. Except on weekends, then we ship on the next Monday. We usually ship every Weekday. Please allow 5-7 business days for item to arrive inside the USA, outside may take longer.
Refunds
All our products are free of manufacturer defects and we only sell brand new first quality products, but on the occurrence of a damaged product, please notify us immediately. We do not accept returns or offer credit unless an item is defective/damaged or we have shipped the wrong item. Exchanges can be made for sizes on certain items, but only if tags are still attached to garment. Shipping cost is customers responsibility.
All returns that meet the above criteria need to be reported to INTIMATES 4 LESS within 24 hours of receiving it, and can only be sent back with approval of INTIMATES 4 LESS. All refunds will be granted only after item is returned.
Any garment that covers an intimate area is absolutely not returnable for your protection as well as our protection. IT IS ALSO THE LAW. By law, Thongs, G-strings, Teddies, Bras, Bikinis, and other intimately worn apparel are not returnable.
Contact Us
Please contact us 24hrs. 7days a week through our eBay auctions or store at kklesiaf@aol.com . We will respond within 3-4hrs. to your questions or comments.
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