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General Interest

FAQs (Frequently Asked Questions)


Do you ship to my country?

Yes, we ship worldwide.
It is free of charge for shipping to US, UK , Australia and Japan .
Email us for shipping fee for other countries.

How long does it take for shipment?
Shipment is dispatched by Registered Airmail of the Hong Kong Post Office unless otherwise specified. Shipping time is below:
US, Canada, AU, UK, Japan, 2 to 3 weeks
EU, 2 to 4 weeks
Russia, S. America, 2 to 6 weeks
However, in some occasions, the parcel may be held by the custom for inspection which may cause a delay of up to 2 weeks.

Is there any Import duty/VAT/GST?
We will try our best to minimize the liability of import duty. Upon buyer's request, we will send the parcel as gift and declare lower value.
However, we don't guarantee 100% import duty free and buyer shall be responsible for any import duty imposed.
We do guarantee no import duty for shipping to US and Australia .
What's the condition of the watch?
All our watches are 100% brand new and not used. We guarantee to fully check the watch before shipping.

 

 

 

 

 
Why shop with us?
We are eBay Platinum Power Seller since 2003 with over 10000 transactions. We are a well established trading company in Hong Kong specialized in watches like Seiko, Casio, Citizen and Tissot.
How many year of warranty will be included?
We guarantee to provide 1 year of warranty from the date of payment. Repairing is Free of Charge except in case of damage caused by accidents or lack of care.
All Citizen, Casio and Tissot watches will be provided with original warranty card or booklet. For Seiko watches, unless otherwise specified, warranty card is not included. Warranty is from seiko hong kong. In case of repair, please send the watch back to me for seiko hong kong to repair.
Is the watch authentic? Why is the price much cheaper than RRP of your country?
Don't worry, all our watches are AUTHENTIC.
Hong Kong is so called the shopping paradise. There is no Import duty/VAT/GST and the retail price of watches is much lower than that in US or Europe. That's why we can offer you watch at incredibly low prices.
What is the return policy?
We guarantee 100% Money Back  if watch is not brand New or Original or is defective. Watch must be returned within 14 days in its original condition without any physical changes (e.g. scratches, shortening of bracelet etc.).
Buyer is responsible for the return shipping cost. Shipping and insurance costs will not be refunded.