Shipping: We usually ship our item in 1-2 days. You must agree on the S&H before placing a bid. We are known for FAST SHIPPING! Policy: (1) All Shipping &Handling are non-refundable (2) Purses/Wallets are only returnable in 7 days (Proceed fee will be charged) (3) Pet and items-All sales are final, no refund or exchange. (except defective items) (4) Icycoolproducts will not be liable on all items without insurance. Return Policy: 14 days return accepted. Buyer must agree: Actual Postage deduction applies on all Free shipping items. International Policy: (1) All Shipping &Handling are non-refundable (2) Purses/Wallets are only returnable in 7 days (Proceed fee will be charged) (3) All sales are final for international orders, no refund or exchange. (except defective items) (4) Icycoolproducts will not be liable on all items without insurance.