Welcome to our Store Policy Page.

We want your shopping experience to be pleasant.

Feel free to Skype us at twila.camden or theresacadams

Toll Free: 1-888-874-6463

Payments:

Please pay to paypal account: twilacamden@hotmail.com .

 Twila Camden & Theresa Adams, PO Box 114, Belle Haven, VA 23306.

If you win multiple auctions please email us at twilacamden@hotmail.com  before sending payment. We will discount the shipping charges and send a total due for all items.

Please include ebay item numbers on all correspondence. Please make sure addresses include apartment numbers. suite numbers, and the zip code + 4 numbers. Please make sure your current adress is updated on Paypal as we ship to Paypal verified adresses.

Shipping:

We ship worldwide. Discounts will apply when purchasing multiple items. Please contact us at twilacamden@hotmail.com for combined shipping total prior to making payment.  Calculated Shipping Includes Handling fees but insurance is option on most items. 

International Buyers – Please Note:

• Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
• Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
• These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
• We do not mark merchandise values below value or mark items as ‘gifts’ - US and International government regulations prohibit such behavior.  

Returns:

Email us at twilacamden@hotmail.com for return authorization. Please include item numbers and your email address. Buyer pays all return handling and shipping costs. If we make an error, we will refund all costs. No refunds for loss or damage on uninsured parcels or slow delivery by carriers. 

Customer Service/Satisfaction 

Shop with confidence.  Please check out our feedback rating Ebay seller ID: flamingogirl1961. 

If you have a problem PLEASE email us.  We want to know and will handle your complaints or concerns promptly. We offer top quality Customer Service.  Customer SATISFACTION is Our Top Priority.

If you are not completely satisfied with your purchase we will gladly return your item.  You will however, be responsible for all shipping and handling charges. If we make an error in your order we will make it right at our expense.

For your convenience call toll free: 1-888-874-6463 or contact us through Skype at twila.camden or theresacadams.

 Attention New Buyers!

Please note that we are in business. Auctions are a business and negative feedbacks affect our business. Please address all concerns to us before posting negative feedback comments. We will promptly handle your request and strive to make you happy.

For questions or information please email us at twilacamden@hotmail.com or theresacadams@yahoo.com.

Customer service Monday through Friday 9-5 call toll free 1-888-874-6463. 

We appreciate your business and look forward to serving your needs.

Check our Ebay Store www.stores.ebay.com/Indian-Trails-Trading for exciting items at affordable prices.