Five Star Service Is Our #1 Priority
We do everything we can to make sure your buying experience is an excellent one. If for some reason you cannot leave Positive Feedback and 5 Star Detailed Seller Ratings, please contact us first! We would like to have the opportunity to work with you on any problem. We leave positive feedback in good faith that you will do the same!
Please ask us if you have any questions or concerns!
Terms of Sale and Payments
• We provide a 30 Day Return Policy on all parts and computers (unless specified in the listing). This does not apply to “For Parts and Repair” listings. In the case of refund - the original purchase price, sales tax (if applicable) and original shipping is refunded. Buyer must pay for return shipping. Refunds are given upon receiving item back to us.
• Items with purchase prices of more than $100.00 are insured against shipping damages - in the event shipping damages occur the buyer should contact us immediately.
• We currently accept Paypal. If you wish to use another form, please email us so we can make arrangements.
• By bidding on or buying any item listed by Information Technology Exchange, you agree that you have read and understand our Store Policies.
• Some of our photos are not the actual items and may be stock photos. This is because we have to list hundreds or even thousands of items. Please ask us if you want to know specifics about a product that aren’t in the listing.
Currently we accept Paypal and eChecks through eBay. If you wish to pay via another method, please contact us ahead of time to see if we accept that payment method.
• All items are shipped via USPS Flat rate or FedEx/UPS unless otherwise indicated within 2 to 5 business days of auction close or purchase date (buy it now).
• Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up. Do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as ‘gifts’ - US and International government regulations prohibit such behavior.
Shipping internationally can take a long time, typically up to four weeks. Please be patient when making this purchase. Tracking information is given when available.
Some countries don't allow certain items to be imported/exporting. Please be aware of what your country allows when ordering!
• If you are purchasing more than one item from our auctions or store, please e-mail us for a combined total before completing check-out. Please note: in order to qualify for combined shipping, items must be paid for together on one invoice, in one payment. We will combine shipping for products bought within 24 hours and pass the savings on to you where applicable!