We would like contact within 3 days, payment within 10 days, if there is a problem, call. All items have a 10 day exchange only warranty unless noted. If you want some feedback, either post ours and we will respond with yours, or let me know that you have received your item and are satisfied and I will post your feedback. PLEASE contact us immediately if there is a problem with your purchase, do not post neg. feedback until we have a chance to work it out. We are not looking to burn anyone