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  • Item Condition and Packaging FAQ

Item Condition and Packaging FAQ

Manufacturer Refurbished: A Manufacturer Refurbished item is an item that was returned to the manufacturer for a cosmetic or functional defect. It is then repaired/restored and put through rigorous tests to meet high standards of quality and functionality. The resulting item is a like-new item with equal to or better quality product. A manufacturer refurbished item will be the "Best bang for the buck" as it is usually sold at a fraction of the cost.

Pulled Item: A pulled item is a part that was pulled from a tested working device and sold separately. Many times these pulls are from new devices but do not have warranty with the manufacturer as it is usually sold as OEM with a certain device.

New Excess Inventory: An excess inventory item is an item that is new. Manufacturers will frequently over-produce items and will sell the over stock at a cheaper price. However, in order to keep prices stable, manufacturers will often mark these items so they are not in competition and sold at the same price as a "Brand new in retail package" item. The mark will vary from product to manufacturer.


Bulk Packaging: A bulk packaged item is an item not in retail package and usually in just a plain box or envelope.