Shipping insurance is optional, but HIGHLY recommended. We are not responsible for damages during shipping. We are not responsible if the item is lost or stolen after it's been delivered. Refunds will not be given if shipping insurance is not purchased. Once shipping insurance is purchased, we will exchange or refund your money if the item is returned within 14 days of auction ending. Shipping and handling cost are non-refundable and a $14.99 re-stock fee will be applied to helmets being returned. Re-stock fee will NOT apply to exchanges Item will be shipped out as soon as payment clears. ***Warning to all Non-Paying bidders. We require a $9.99 cancellation fee for all bids/purchases & best offers. Otherwise we will open an un-paid item dispute with eBay that may result in your account being suspended or revoked. So please please please ONLY bid if you intend to pay! This only affects NON-PAYING customers***