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Our Policies

New Jerusalem Gifts specializes in quality products that are Scripture inspired. We offer a wide variety of products that help support artisans and vendors from Israel.
100% Satisfaction Guaranteed: We provide exceptional customer service through ease in ordering, honest communication and efficient delivery of products. We strive to make your shopping with us a 5 Gold Star Experience. Your purchases come from a smoke-free environment. We will always combine shipping on multiple purchases and will provide an exact quote upon request. You may contact us through eBay messages.

Payment Methods: We accept PayPal, Visa, Mastercard, Discover and American Express. Payment and shipment terms may vary on individual items.

Sales Tax: North Carolina state residents will be charged 7.0% sales tax on all purchases.

Shipping: Orders are shipped within 48 business hours of receiving cleared payment. We ship via United States Postal Service (USPS). Domestic orders are shipped Standard, Parcel Post and Priority Mail service with delivery confirmation. Your delivery should arrive in 2-7 business days.

Feedback: We will leave you positive feedback upon receiving your cleared payment. We appreciate receiving feedback upon receipt of your purchase.

         

Return and Refund Policy: We proudly stand behind the products that we sell. Items may be exchanged up to 14 days of the invoice date. All items must be returned unopened and unused in the original packaging for refund. A credit will be issued to your account for the item purchase price promptly after receipt of returned merchandise. Shipping is non-refundable. In instances of a damaged product, we will also refund shipping.

Shop with confidence and please let others know about our shop.