Collection and Use of Information
As a policy, ItsOnSale does not sell, trade or rent your personally identifiable information to third-parties, except as outlined in this policy.
We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations, order status updates, and to provide you with information on products and services that are available from us or parties associated with us. We may also use such information to better understand the shopping experiences of you individually or in conjunction with a group of our customers. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter, surveys, or special promotions, your contact information will be used for the delivery of these items. However, if you elect not to receive newsletters, surveys, or special promotions, we may still periodically send other transactional communications to you that contain customer relationship information. This includes, for example, informational emails regarding changes in our policies, changes in our methods of conducting business, or requesting that you review the information we have on file for you or the options that you have previously selected regarding your transactions with us.
We may also gather or receive information on you from third party sources, such as marketing databases made available for commercial purchase. Our use of such information will comply with applicable law, the limitations imposed by the third party on us in connection with our receipt of such information from such third party sources, but not necessarily this privacy statement.
In addition, from time to time we may provide you with chances to enter into sweepstakes or contests. We conduct these sweepstakes and contests in partnership with select third parties. When you enter, we collect certain personal information from you, and as a condition of entry, you typically must agree to allow us to share your information with the third party in order to allow the third party to manage the prize fulfillment process on our behalf. Otherwise, we do not provide your information to the third party.
During the order process, you will have to provide financial information such as your credit card number, expiration date, PayPal, money order, or wire transfer information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security Information section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Service Providers section of this policy.
Email This Page or Refer a Friend
Using a ItsOnSale form, you can also refer a friend to the ItsOnSale Web Site. You and your friend's names and e-mail addresses are requested to ensure that your friend will know that you have requested that ItsOnSale send them an e-mail. We will automatically send your friend a one-time email inviting him or her to visit the site. ItsOnSale does not store this information and only uses this information for the sole purpose of sending this one-time email.
We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. These third parties only receive personally identifiable information if such information is needed to perform their function(s), and they are not authorized to use any personally identifiable information for any other purpose(s) other than the purpose(s) set forth by ItsOnSale. We only provide third-parties with the minimum amount of personally identifiable information necessary to complete the requested service, product or transaction.
As our business continues to evolve, we may acquire or sell business units or subsidiaries. Customer information is one of the business assets that would be transferred in these types of transactions. In such a situation, your personally identifiable information would only be used in a manner consistent with our pre-existing Privacy Notice.
Compliance with Law and Fraud Protection
In very rare instances ItsOnSale may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
ItsOnSale does not sell products for purchase by children. Youth-oriented products are sold for purchase by adults only. If you are under the age of 18, you may only use ItsOnSale in the presence of a consenting parent or guardian. We will not knowingly or intentionally collect personal information via the Internet from children under the age of 13. If we learn that we have collected personally identifiable information from a child under the age of 13, we will delete that data from our systems. Please visit the FTC's website at www.ftc.gov for tips on protecting children's privacy online.
Security of Information
ItsOnSale is strongly committed to protecting your information and ensuring that your choices are honored. We have taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. All sensitive data is stored behind multiple firewalls on secure servers with restricted employee access.
We guarantee that all e-commerce transactions follow the latest security measures and use the best available technologies. Secure Sockets Layer (SSL) technology is employed when you place online orders or transmit sensitive information. SSL is one of the safest methods of passing information over the Internet.
Updating Your Information
If the personally identifiable information ItsOnSale has gathered from you changes or you would like to revise such information, we will gladly correct or update any personal data you have previously provided to us. To request a change or update to your personal information, please send an e-mail to customerservice@ItsOnSale.com or write us at address at the bottom of this page.
How to Opt-Out:
We want to communicate with you only if you want to hear from us. We provide users with the opportunity to opt-out from receiving updates on our products, newsletters and other communications from us. You can opt-out by clicking on the “unsubscribe” link provided in our electronic mailings or by contacting us at the address at the bottom of this page.
Questions or Comments
967 Stanford Avenue
Oakland, CA 94608
You may also send us your comments about the ItsOnSale Web Site or the shopping experience in general, as we always appreciate feedback.