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       FAQ

How long does it take before my order ships?

Under normal circumstances, most orders will ship the same day if paid by 8AM EST. On busy periods, your item will ship within 1 business day, please note that this does not include weekends and major holidays.

Why hasn't my item been received yet?

We offer super fast shipping, however we are not responsible for any delay in transit, it may vary particularly during peak periods. In very few cases it may take up to 10 business days. Normal transit times are 3-7 business days. We ship from Ohio so please take into consideration your location from us for shipping time calculations.

Why I haven't received a feedback for my purchase?

We automatically leave a positive feedback for you once your payment is received and the item has shipped. In some cases the automatic system may miss your feedback. If you have paid and you have not received a feedback, please email us and we can manually leave the feedback for your transaction.

What is your return policy?

We offer a 30 day satisfaction guarantee on all our items. We will exchange or give a refund for any items if you are not satisfied. You will be responsible for returning the items to us in the same condition you received them.

What is the best way to contact you?

The best way to contact us is through the eBay message system. We will promptly return your email no matter what the question or concern.