 |
| Q:What is your return policy? |
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| A:Send it back, in the same condition it was sent to you in, and we will refund your money in full minus all shipping costs(to and from). If your product comes to you damaged, we will supply all information needed to get your money back through USPS as long as you have purchased insurance. We recommend insurance on all products. |
| Q:Do you combine shipping? |
|
| A:Yes we GLADLY combine shipping for multiple auction winners! Combined Shipping is calculated during checkout of your winnings. We do reserve the right to lower or raise the combined shipping total to make it equal out to cover the shipping costs and our supplies costs. |
| Q:How often do you ship? |
|
| A:We ship orders every Monday and Thursday. |
| Q:How much is the Shipping and Handling Charge? |
|
| A:Shipping is calculated by weight of the item(s) and handling is is determined by the size and quantity along with packaging material and will vary from item to item. |
| Q:Do you ship internationally? |
|
| A:Yes! We happily ship internationally. |
| Q:What shipping service should i pick? |
|
| A:We recommend you purchase Priority Mail for anything you buy. It is not very expensive and your items will get to you faster. And all priority mail packages have free Delivery Confirmation! |
| Q:How do I talk to someone about buying more items? |
|
| A:You can email csr@jklmcomics.com with any questions. |
| Q:I live close to you, can we meet so I can save on shipping? |
|
| A:No, we do not meet up with people to deliver items at this time. In the future we might allow pick ups from our warehouse. |
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