Hello. All email addresses, physical addresses, and the name of the buyer must match correctly with ebay and Paypal or you must have a confirmed shipping address or payment will be refunded. We ship Monday through Friday excluding weekends and holidays. We consider the transaction completed when your item arrives to you and you have left us positive feedback. It will then be immediately, automatically left for you. Thank you for visiting JOY TO THE WORLD TODAY! HAPPY SHOPPING!