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 JW Custom Accessories

JW Custom Accessories

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 We carry the full line of products from 3dCarbon, GTS (GT Styling), Rampage Products, ReadyLIFT Suspension, Street Scene Equipment, Xenon, as well as overstock / closeout items from time to time. If you cannot find what you are looking for email us at jwcustomaccessories@cox.net for a price quote.

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  • Frequently Asked Questions
Shipping & Payment
Payment must be received within 10 days of ordering. If payment is not received within 10 days a "Non Paying Buyer" report will be filed with eBay on orders not paid for within 10 days. All orders are shipped via Ground or US Priority Mail.
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General Interest
  
Frequently Asked Questions
 Q: Can I use GTS headlight or fog light covers on my vehicle that has HID lights?
  A: These headlight & fog/driving light covers are not designed to be installed on vehicles that are equipped with an HID light bulb (WHEN THE LIGHTS ARE ON). Due to the heat that is produced from HID bulbs the covers will melt & cause damage to the vehicle. If you have HID bulbs in your vehicle the covers have to be removed before turning on lights.
 Q: Are Headlight and/or Taillight covers legal for street use?
  A: Check the local & state laws in your area before street use. We do not recommend driving on public roads or highways with the Smoke covers installed as they are rather dark and reduce the illumination of the vehicle’s lights causing poor visibility for yourself and others.
 Q: Are your products new or used?
  A: All products are BRAND NEW (unless otherwise stated on the listing page).
 Q: Do you combine shipping?
  A: Yes. You can combine items from our store and get a $3.00 discount on the shipping price of each additional item. This can be done in the checkout page of eBay.
 Q: Do you ship to HI, AK, APO, Puerto Rico, VI or to other US territories?
  A: Yes. Most items that we carry can be shipped to Hawaii, Alaska, APO, Puerto Rico, or the Virgin Islands (Additional charges may apply). Under the Shipping and payment tab at the top of the page you can enter your zip code or postal code for a shipping charge quote.
 Q: Do I have to pay sales tax?
  A: Yes. All orders being delivered within the state of California are charged 8.00% sales tax.
 Q: Do you ship to Canada or International?
  A: Yes. The items that we ship to Canada or other International destinations are marked for the countries the item can be shipped to. Under the Shipping and payment tab at the top of the page you can enter your zip code or postal code for a shipping charge quote.
 Q: Do I have to pay Duties or Customs Taxes for a Canada or International order?
  A: Any Duty fees or Customs taxes are not paid in advance and if required will be the responsibility of the buyer when the item arrives at your location. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
 Q: When are the Duties or Customs Taxes paid?
  A: These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
 Q: Will you ship to Canada or an International destination as a gift so I don't have to pay Duties and Customs Tax?
  A: No. We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.
 Q: When can I expect my order to arrive?
  A: Once the order has shipped, the average transit times are 2-3 business days for the Western States, 3-4 business days for the Central States, 5-6 business days for the East Coast, 6-10 business days for Canada and 6-15 business days for International.
 Q: How will I know when my order has shipped?
  A: We will send you an email through eBay to notify you that your order has shipped. The label and/or tracking number information can be found under the Won items section of your eBay account next to the item information.
 Q: What is your return policy?
  A: If you are not satisfied with a part, you may return it within 14 days of receipt. Must be in new resalable condition in the original packaging. Installed parts cannot be returned. Any labor or shipping costs are not refundable. All returns are charged a 20% restocking fee. Orders that were shipped for free will also be charged the shipping fees.
 Q: What is your return policy on painted items?
  A: Painted items may only be returned if damaged in shipping or a manufacturer defect in material or paint (COLOR MATCH NOT INCLUDED). The painted item cannot be returned once installed on a vehicle. Examine product & read instructions before installing. Defective painted items can only be returned for warranty repair or replacement (NOT A REFUND).
 Q: What method(s) of shipping do you use?
  A: We ship all items via Ground Service, US Express Mail, US Priority Mail, US Parcel Post and Truck Freight.
 Q: Can I pick up or will call an item(s) to save on shipping?
  A: Our Corporate headquarters is located in Irvine, CA. but we do not have a store or warehouse for items to be looked at or picked up from at this time.