These guys are very professional and the epitome of what customer service is about. First, they responded to every question I asked, and even called me to confirm condition before sending item out. They sent it out right after, and I received when I supposed to. I would definitely buy from them again.
n***3 (1188)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller had some problems, shipping had some problems, UPS had some problems, I had some problems, had a issue with the part. Seller stepped up and did the right thing all along the process. Everything worked out all right in the end. UPS caused most of the shipping problems. It was just one of those deals that starts out good, went bad, then recovered OK.
r***o (80)- Feedback left by buyer.
Past 6 months
Verified purchase
I have to contact the seller again, I paid for S/H coming and again for the return, the was a wrong part and they do not have the part I need, and the cost now is $129.15. I have to now pay for the cost of return. The original cost for the item is $104.15 with shipping cost.
Reply from: jacks-used-parts- Feedback replied by seller jacks-used-parts.- Feedback replied by seller jacks-used-parts.
You ordered a tail lamp, thats what we sent you. You ordered the incorrect part. We didnt ship you the wrong item. We sent exactly what you ordered!
1***e (137)- Feedback left by buyer.
Past 6 months
Verified purchase
Exactly what I needed, fit excellently, fast shipping, great packaging. I 100% recommend this seller
c***r (1288)- Feedback left by buyer.
Past 6 months
Verified purchase
Item which arrived was different than purchased - arrived late and seller did not inform me the sold item was NLA due to a building fire. Shipped me a similar part instead which needs all new buttons fitted. Partial refund was given post contact from me. Things happen - but communication helps!
k***k (51)- Feedback left by buyer.
Past 6 months
Verified purchase
Wrong part was delivered first and after contacting the seller who was very responsive and got the correct part on it's way very quickly. Received it next day.