If you are not happy with item, we would be happy to refund the sales price only less 30% restocking fee plus other applicable costs deemed by the seller without the shipping costs and shipping back to us is to be borne by the bidder. It must be returned within 7 days from receipt of the item. If the piece arrives broken to us, we will not issue any refund so please make sure the condition is the same as when we sent it. PLEASE JUDGE from the photos. We have the right to cancel anyone if I see that your background is not trustworthy from the feedback. This is just a caution to protect us but we are sure that you will be happy with the item!

Please ask for details if you are not sure about the description and they seem to be unbelievable to you, and do not try to bid, win and buy items and then later ASK and try to smart out/cash out SELLERS like us for small listing mistakes by asking for refund or money back for misdescription of anything.

WHAT YOU SEE IS WHAT YOU GET.

In some unavoidable circumstances, items get lost or broken and in those cases, insurance for lost or broken items are only refunded when we get the compensation from the post office after some time when the whole compensation application process is complete. The buyer must send photos of the pictures to our email within a week and report immediately the broken items to their post offices and send us a scanned or photocopy of the file/damage report as well. Basically refund or item exchange is also available in some cases but normally refund will be given after receipt of compensation. In cases of these shipping accidents or brokerage, insurance compensation will only be given after you cooperate with the process and we receive the money from the Post. Patience is also needed.

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