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About Jensen Auto
Automotive Parts has been the business of Jensen Auto for over 30 years! As a family-oriented business, we have specialized in Air Conditioning parts for more than 20 years. Along with A/C compressors, we also distribute a diverse line of starters, alternators, power steering components, and other diversified products. If it is important to you, it is important to us; customer satisfaction is our #1 priority. Quality parts and honesty is what we sell. Helping you find exactly what you are looking for is our primary mission. If you cannot find what you need in our eBay store please contact us as we have many parts and components available that may not be online. We will gladly assist you and are confident you will not find a better distributor for your automotive needs. Our positive feedback speaks for itself!!
Our 175,000 square foot indoor facility contains more than 200,000 New, Used, and Remanufactured:
Our inventory is constantly expanding so please contact us if you cannot find what you are looking for!
•All returns accepted within 14 days of sale
•Buyer should contact Us within 14 Days after receiving the item.
•Refund given as Money Back within 14 days exchange only after 14 days.
•Return shipping will be paid by the buyer.
•Additional return policy details: Warranty and Returns:
Customer Satisfaction is always our Top Priority.
New Products have 12-MONTH WARRANTY
Remanufactured Products have a 12-MONTH WARRANTY
Used Products have a 3-MONTH WARRANTY
We offer a 14-day return or refund policy for any defective product at our discretion. We offer a 0-15 day return policy for any reason buyer is responsible for shipping costs and a 10% restocking charge. We offer a 16-30 day return policy for any reason buyer is responsible for shipping costs and a 20% restocking charge. We offer a 31-60 day return policy for any reason buyer is responsible for shipping costs and a 50% restocking charge. All returned items MUST be in the original box to be exchanged. All returned items for refund are subject to a minimum 10% restocking fee (no restocking fee on defective products or exchanges) any return shipping fees is the responsibility of the buyer and Jensen Auto does not assume liability for returning any products to us. All Shipping, Handling, Insurance and other fees are Non-Refundable.
No returns will be accepted without prior authorization and a RMA # issued by our customer service staff. The customer assumes all responsibility for the package until it arrives at our location.
On all AC Compressors an ASE Certified Mechanic must install for warranty to be valid. The system must be flushed to remove all contamination from the damaged compressor, vacuum the system to remove the moisture from the system, replace the drier and consider replacing the condenser (if there is too much contamination), add oil. Please keep ALL packing material and documentation (flushing and drier invoices from your mechanic shop) for claims made for problems in compressors. Jensen Auto is not responsible for returned packages if lost by shipper.
Shipping price quoted in the auction is for areas in the continental USA only (48 states)
• UPS Standard/USPS to USA continental 48 states for $20.00
•UPS 3-day select for $30.00.
•International Canada if under 20# USPS large flat rate box or UPS for $40.00
•Worldwide IF UNDER 20# and small enough to fit in a USPS large flat rate box for $80.00
•UPS World Wide $110
*All brokerage fees, taxes and tariffs on shipments outside the US are the responsibility of the buyer.
If shipped UPS or USPS a tracking number will be provided for you. This enables you to follow your package on its journey from us to you. UPS Information * Package Tracking: http://www.ups.com * Phone: 1-800-742-5877
USPS Information *Package Tracking: https://www.usps.com/
For questions contact the seller's link in the auction:
Or call toll free 888-392-0333 Monday - Friday 8:00am to 4:30pm.
We want our customers to be 100% satisfied with their order. When you receive your item, please take a moment to leave us positive feedback. It is greatly appreciated. We give the buyer positive feedback as soon as the item is paid for. If for any reason you are not fully satisfied, DO NOT leave negative feedback. PLEASE contact us immediately with your concern. We can and will resolve your issue. Call our toll free number or send us a message via eBay. Your happiness is our priority!
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