Why should I buy from you?
The average local jeweler or department store is looking for one thing and one thing only--as much profit as they can possibly bring in. We believe in a different philosophy- lower profit margin with the highest possible turn over. As a major overseas importer and wholesaler of diamonds, we constantly strive to keep prices as low as possible by buying diamonds in large bulk from some of the most reputable diamond cutters in the world. Our selling prices are set as low as they are, because our goal isn’t to suck you dry, but rather to gain a valuable customer who, in the future, might return to do business and even refer us to friends and family.
Are your diamonds 100% Genuine Diamonds?
At NYCJEWELERS we only sell 100% Genuine Diamonds. They are not man or lab created. You can be confident that all the diamonds we sell are naturally mined diamonds.
Are your diamonds certified?
Yes almost all of our diamonds and diamond jewelry certified and come with the certificates. We offer diamonds certified by GIA, EGL, GIG, IGI, AGS and other major gemlabs.
Are your diamonds treated or enhanced?
We are proud to say that we our diamonds never been treated or enhanced.
Is your diamonds conflict free?
We exclusively offer diamonds which are carefully tracked from the mines through cutting, polishing, and transport. This ensures that our diamonds enter an uninterrupted chain of custody, and our supply is not corrupted by illicit or conflict diamonds.
Do you offer any certificates with your diamonds?
All of our diamonds are certified by recognizable gemlabs such as GIA, EGL, AGS, GIG, GemScan and others. Our diamond jewelry also certified but as whole piece.
Do you use solid gold or gold plated?
We only offer solid gold setting for all of our diamond jewelry
How can you afford to sell your jewelry so low?
Unlike your local jeweler or department stores who are looking for huge profits we believe in lower profit margin but as high as possible turn over. As a major importer and wholesalers we keep our prices as low as possible by buying diamonds in large parcels from most reputable diamond cutters in the world. We set our selling prices low to beat other competitors and even though we don’t make huge profits we gained a customer who would come back to us in the future and would refer us to family and friends. In the long terms it pays a lot better than sit around and wait for somebody to buy one item a day at astronomical price.
Where are you items come from?
Diamonds we sell come from all over the world but most of the items we sell are made in United States.
What diamond jewelry do you sell?
We offer lots of different styles of jewelry. Here are few of them….
Certified Loose Diamonds, Diamond Engagement Rings, Stud Earrings, Fine Jewelry, Diamond Stud Earrings, Diamond Wedding Bands, Eternity Bands, Diamond Circle Pendants, Diamond Journey Pendants, Diamond Solitaire Pendants, Diamond Necklaces, Diamond Tennis Bracelet, Diamond and Color Stones Tennis Bracelets, Diamond Anniversary Rings, all kinds of 3 Stone jewelry such as 3 stone rings, 3 stone pendants, 3 stone earring, Right Hand Rings, Cocktail rings, Precious Stones, Semi Precious Stones, Custom Made Rings, Certified Diamond Solitaires, Platinum Rings, White Gold, Yellow Gold Jewelry, Engagement Ring settings, We also offer different type of settings such as channel set, shared prong set half bezel and many other unique style setting. We also offer loose diamonds such as Round Brilliant Cut Diamond, Princess Cut Diamonds, Radiant Cut Diamonds, Asscher Asher Cut Diamonds, Marquise Cut Diamonds, Oval Cut Diamonds, Pear Shape Diamonds, Heart Shape Diamond, Cushion Cut Diamonds, and Emerald Cut Diamonds. We have over 4800 loose diamonds 0.50 Carats to 5 cts at any given time in all shapes color and clarity. All of the diamonds are certified and are offer to you at wholesale prices
How often does inventory change?
What is the difference between wax made rings and machine made ring?
Please contact us @ 800 935 3229 for more info
Do you offer machine made ring? If so how much extra does it cost?
Please contact us @ 800 935 3229 for more info
Payment
What payment methods do you accept?
PayPal-We will only accept paypal payments that have a confirmed address.
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Can I pay by credit card?
Yes you can submit your payment by credit card. If you wish to pay by credit card please email us to nycjewelers1@yahoo.com Please include your name, your phone number, and the item number. We will reply back with the link that you can use to pay by credit card.
I’m an international buy how can I make a payment?
You can use paypal to make the payment ONLY if your address is confirmed. If your address is not confirmed you can use other payment options listed above.
Do you charge Sales Tax on your products?
NY Residents to pay 8.375% sales tax on all items
Resizing
Can you resize rings? How much does it cost?
Yes we can resize any from you to any size. A small resize fee will apply as follows
Any size smaller than original size listed on the auction will cost $25
If you need a bigger size than listed on the auction it will cost you 25 dollars size for next bigger size and 10 dollars for each additional size. So if the original size is 6 and you need size 7 it will cost you 25 dollars. If you need size 8 it will cost you 35 dollars.
We can also resize eternity bands to any size. For more information please call us @ 800 935 3229
How long does resizing takes?
Resize usually takes 2 business days but can be as long as 3-4 business days during busy time of the year such as mothers day or before year end holidays.
Will the resize affect the return policy that you offer?
No. All item RESIZED BY US are refundable. Resize fees will not be refunded.
Can you make bracelets shorter or longer? What’s the cost?
Most of the bracelets we have are 7 inches long however we can customize them for you to any length. Price will depend on the thickness of the bracelet and the length you will need. Please call us @ 800 935 3229 for more details
What If I receive the ring and it’s too small or too big?
If the ring you received is too small or is too big please call us so we can offer you a quick solution either by sending you to somebody we know in your area or by sending it back to us and fixing the problem
Shipping
How soon after payment is received will I get my item?
It will take us about 2-3 business days to ship your item after payment is received although it may take little longer during busy time of the year.
How do you ship your item?
All of out items are shipped by second day FedEx. All of our packages are professionally packed and fully insured.
What are the prices for your shipping services?
We charge 24 dollars for 2nd day air FedEx service.
Do you offer expedited shipping? What are the fees?
We offer an overnight shipping service which will cost you 35 dollars. Please note that 35 dollars expedite shipping will not speed up the process preparing the order. If you interested in faster processing of your order please call us @ 800 935 3229
What factors can delay order delivery?
Resize, customization of an item for you, holidays
Does delivery requires signature?
All of our packages require signature on delivery so if you don’t think you can be home to sign for it please contact us so we can send the package to a different location
What are the prices and delivery estimates for international buyers?
To Canada 30 dollars. Transit time about 2 business days
To Europe 75 dollars Transit Time 3-4 business days.
To Asia and Australia -95 dollars Transit Time 5-7 business days
If you need a rate to your country please email us to nycjewelers1@yahoo.com
Will I be emailed a tracking number when my order ships?
A FedEx tracking number will be emailed to you as soon as the package it picked up by the courier.
What is your return policy?
We offer hassle free 100% money back guarantee policy. If for any reason you are not satisfied with the item you have received please call us @ 800 935 3229 within 7 days after an item was received by you so we can provide you with a RMA number to send the item back. Please be sure to contact us within 7 days after an item was received by you to get a full refund unless other arrangements between you and nycjewelers are made
Please not that shipping fees, expedite service fees and resizing fees are not refundable.
How long do I have to send the item back?
Once you receive the RMA number we would appreciate if you could send the item back to us within 48 hours.
Can I return an item after 7 days return period?
Yes you can return an item after 7 days return period but 15% restocking fees will apply. Please call us @ 800 935 3229 for more information.
How fast will I receive my refund?
A refund will be issued within 2 business days after an item was received and inspected.
How my money will be refunded?
Your payment will be refunded in the same way they were received. Payments received by money wire will be refunded by company’s check.
Customized jewelry
We can create any diamond jewelry piece that exists on the market. Please call us @ 800 935 3229 or email us a picture what you looking for to nycjewelers1@yahoo.com Include your name and a phone number so we can call you back with more details.
How do I know you are selling real diamonds?
All of our diamonds come with a certificate of authenticity
How long you’ve been on eBay?
We have been on eBay since 2001 and proud to say that we maintained 100% positive rating with over 2700 feedbacks. So far our sales add up to $17,000,000
Why should I buy from your company?
What makes you different from others?
What’s the best way to contact you with questions before I purchase and after?
You can email us to nycjewelers1@yahoo.com or call us @ 800 935 3229
Who can I contact you if I’m in a different country?
If you in Canada you can call our toll free number. If you are in a different country you can reach us by dialing 1 212 382 3636
How soon will you respond to emails?
We usually respond to emails within 24 business hours. If you emailing us on the weekends and not getting a respond please wait till Monday.
What are your business hours?
Our business hours are from 10 am to 6 pm Monday through Thursday and on Friday we are open from 10 am to 4 pm. We are closed on the weekends and major holidays.
Do you offer engraving?
Yes we offer engraving. Items that were engraved are not refundable.
Interesting Reading
Where diamonds were first mined?
Diamonds occur in two general types of deposits world wide:
volcanic pipes, also known as kimberlite pipes
alluvial, or placer, deposits, which were formed by the erosion of diamond pipes over millions of years.
The following is not required information for students of EPS 2
The earliest productive mines were in the Golconda region of India, particularly along the Kristna River. After 1725 this mining district was gradually eclipsed in importance by the diamond deposits of Brazil. Diamonds were first mined there along the Jequitinhonha River, in the Diamantina area of the state of Minas Gerais.
In 1867 a 21-carat stone was discovered on the banks of the Orange River near Hopetown, South Africa. A great diamond rush started, and new deposits were discovered that were more productive than any the world had ever known. Another major diamond resource was developed in the 1950s in the Yakutia region of the Soviet Union. By the 1980s the Yakutia and South African regions and the country of Zaire dominated the world's diamond market. The mineral has also been found in smaller amounts in numerous other places. In the United States the leading producers include Arizona, Nevada, and Montana, although the largest gemstones have been found in an eroded volcanic pipe in Pike County, Ark.
For many years, microscopic diamonds have occasionally been noted in meteorites; they were attributed to high-speed collisions in space or with the Earth. In 1987, however, following the discovery of many more such diamonds, the theory was developed that they are the product of ancient supernova explosions of giant stars.
What's the difference between the different types of gold?
The difference between the different types of gold is in the purity of the gold. The karat weight of gold is measured by gold’s purity, with 24 karat gold being pure gold. Therefore, 22 karat gold would have a purity of 22/24 or 91.7 percent, 18 karat gold would have a purity of 18/24 or 75 percent, 14 karat gold would have a purity of 14/24 or 50 percent and 10 karat gold would have a purity of 10/24 or 41.6 percent. As the purity of gold decreases, the alloy in the jewelry increases. Copper and silver are the most common alloys used when making gold jewelry and white gold is usually made with a nickel alloy. The higher karat weight a gold piece of jewelry has, the more valuable that piece of jewelry will be.
What are the different birthstones?
Each month of the year has its own birthstone. Below is the list of birthstones for each individual month.
January's birthstone is the garnet. The garnet is said to bring friendship and loyalty.
February's birthstone is the amethyst. It is said to bring peace of mind.
March's birthstone is the aquamarine. It is said to protect health.
April's birthstone is the diamond. It is said to strengthen body and soul.
May's birthstone is the emerald. It is said to help tell the future.
June's birthstone is the pearl. Pearls are said to be aphrodisiacs.
July's birthstone is the ruby. It is said to bring love.
August's birthstone is the peridot. Peridot is believed to help bring divine inspiration.
September's birthstone is the sapphire. Sapphire is said to relax and soothe the mind.
October's birthstone is the opal. Opal sharpens emotions.
November's birthstone is the citrine. It is said to make its wearer lighthearted.
December's birthstone is the blue topaz. It is said to bring patience.
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