- 100% Satisfaction guarantee or 100% of your money back.

- If for any reason you are not satisfied with your purchase of a product, we will give you a FULL REFUND. Please email us for a Return Material Authorization (RMA) request within 7 calendar days of the receipt of the product.

- Item you are returning must be in its original condition. Items that were resized, reset or modified in any way by a customer are not refundable. Items that were altered by us prior shipping are returnable for a full refund.

- Please allow us 5 to 7 business days to process your refund after your item is received.

- Refund will be given in the same way the payment was received.

- Shipping and alteration fees are non refundable 

Customer service:

We can be reached by email

We’ll answer your emails within 24 business hours. Our e-mail diamondsupplier@yahoo.com

We are closed on major holidays and may not respond to your email till holidays are over. 

Auction item picture is a sample picture to show what the item looks like. The picture was enlarged and enhanced for details.