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Just Plus Fashion Outlet - For Curvy Girls & Moms To Be

FREQUENTLY ASKED QUESTIONS

Q: How can I get the best fit?
A: Many manufacturers have their own unique size scales & the difference between brands can be amazing! It is best to shop by measurements & not the size tag! Please see our Maternity Size & Fit Guide for lots of helpful tips or email us for assistance. Feel free to ask questions as we would much prefer to help you get a good fit than have you disappointed!

Q: What are my payment options?
A: We accept PayPal only & it's quick, easy & safe way to pay online. PayPal accepts all major credit cards, e-checks, and bank account funds so you get your items fast! All payments are due within 7 days of auction ending - Don't forget to ask for combined invoice (before you pay) if you purchase more than 1 item. DON'T HAVE A PAYPAL ACCOUNT or forgot your password? No problem! You can pay using your credit card without creating a PayPal account! Use the eBay 'Pay Now' button and you'll be directed to a page where you can enter your credit card information as a guest. When finished, you'll have the option to save your credit card info & setup an account with PayPal if you want to - It's fast, FREE & easy to set up!

Q: Do you offer free shipping?
A: YES! For domestic, APO or FPO customers, shipping is FREE with any combined purchase of $99 or more no matter how much you buy! Get more clothes for your money instead of paying shipping costs! For our Canadian & International customers, we offer a shipping discount, so please e-mail us for a quote!

Q: Do you combine shipping?
A: YES! Customers within the United States pay full price for the heaviest item and from $2.50 for each additional item. Shipping is FREE for $99 total purchase - NO LIMIT! Canada & International - we use flat rate boxes for savings when possible otherwise shipping is quoted based on weight - please email us for cost of combined shipping for multiple items before bidding.

Q: How long can I wait for items to end to get combined shipping?
A: We allow 7 days from the date of the first item purchased to continue shopping/bidding for the combined shipping discount. Please note all items MUST be combined & paid for on a single invoice by the 7th day after the first item is won unless prior arrangements have been made. We can not combine shipping for an item after payment has been made.

Q: Do you ship internationally?
A: Yes! We ship internationally via US Postal Service Priority Mail International with delivery in approximately 10 business days or about 2 weeks after receipt of cleared payment. 3 day Global Express Mail is available upon request, please email us for a quote. If you plan to purchase multiple items, email us for a combined shipping quote. Please note that we do NOT mark international parcels as gifts. Customer is responsible for paying any duty fees or taxes charged by their country to receive an international delivery.

Q: When can I expect to receive my package?
A: We ship FAST - 5 days per week excluding weekends, holidays & posted vacation. Orders are processed within 24 hours of CLEARED payment except for Weekends & Holidays. (Please note E-Check payments need 3-5 business days to clear before we can ship). U.S. customers can usually expect to receive their package within 4-6 days after payment has cleared. International shipments take approximately 10 business days or about 2 weeks. All US items are shipped with delivery confirmation & tracking number. You will receive a confirmation email from us with a link to track your order.

Q: Do you accept returns?
A: We are happy to accept returns (domestic only) for exchange or store credit - please see our policy page for detailed return instructions. International sales are final.

Q: When can I expect to get Feedback?
A: Our feedback is set up on an automatic system-This allows us to be more efficient & helps us keep our prices low so we can pass the savings to you!

If you take a moment to leave us positive feedback first, it lets us know you have received your package & are happy with your order - positive feedback will be automatically returned to you! PLEASE contact us first with any issues & allow us an opportunity to resolve a problem before leaving negative/neutral feedback - we want you to be happy with your purchase!

From offering great prices on trendy maternity clothing, prompt email responses, to fast & reasonable shipping, it is our mission is to deliver 5 STAR service to all our customers! We work hard to score 5 stars in our Detailed Seller Ratings (DSR's) as eBay uses these to determine our listing/selling fees - lower fees for us means more savings for you!

 

                         

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