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ABOUT
JUSTINI
 
  
 
 
 
Customer Service Promise:

I promise provide my magic at a fair price with quick shipping. You can be assured that my listings are accurate and reliable.  The product you see is the product you get!  Email me at any time with any questions or concerns you may have.  

I appreciate your business and promise to provide you with great service!!

Payment:

Justini’s accepts all major credit cards and eChecks through PayPal. Justini's does not accept personal checks or money orders. You may pay through PayPal with or without a PayPal account. PayPal is easy, convenient, reliable and safe.

 

Shipping:

JUSTINI’S SHIPS WITHIN 24 HOURS OR LESS OF CLEARED PAYMENT!!

USA - Justini’s ships exclusively with the United States Postal Service. I have found the USPS to be very cost effective, reliable and speedy. Most of my listings offer you the option of standard First Class Mail or Priority Mail. First class mail is less expensive, but expect 4-7 days for delivery. Priority mail is more expensive but guarantees 2-3 day delivery to the continental USA (48 States). Some listings will only offer Priority Mail Service. This is because on some items because of their size and weight it is the same cost to ship it Priority versus First Class. Some listings will only offer Media Mail, this is primarily for books which are expensive to ship First Class or Priority.  See the listing for pricing. 

Due to new eBay rules, Shipping insurance is no longer available. 

All USA Shipments have Delivery Confirmation included.  This way, both you and I know when you received your order.  If the Delivery Confirmation states that the order was delivered, and for some reason you do not have it, please check with you post office or mail carrier.  I am not responsible to replace or refund any order where delivery confirmation shows delivery.  

Worldwide - Justini’s is pleased to offer shipping Worldwide via the US Postal Service. First Class International (6-14 days) or Priority Mail International(5-10 days) are your shipping options, however some countries do not accept Global Priority International. The USPS is a very reliable international shipper, however, there is no Delivery Confirmation with international shipments.  I provide you with a valid USPS customs number to verify my shipment to you.  I am not responsible for items lost or damaged in the mail.

I am not responsible to pay any foreign taxes or duties.  If you order from me, you assume all responsibility for receiving the order and paying any taxes or duties your country may levy.  If you are unwilling to accept this responsibility, please do not order from me.  

Due to new eBay rules, Shipping insurance is no longer available. 

Other shipping info:

Keep in mind, shipping costs are not just postage. Materials and time are involved in packing your Magic and shipping it to you safely.

 

Need it faster? If you need to have something overnighted or express shipped, please email me.   I will make every attempt to accommodate you.  My email address is justini@shoregreatmagic.com.

 

Returns:

Magic is an art - with secrets. When you purchase a magic trick you are purchasing the secret. It is for this reason that I do not accept returns under normal circumstances. If, however, the item is defective I will either send you a new item or issue you a merchandise credit and I reserve the right to make this decision. You must notify me of the defective item within 3 days of your receipt of it, and return ship it to me postmarked within 3 days of notification. DVD RETURNS - DEFECTIVE DVDS MAY BE RETURNED FOR AN EXCHANGE OF THE SAME TITLE ONLY, NO CASH REFUNDS FOR DEFECTIVE DVDS! I am not responsible for items damaged in the mail. I pack my items meticulously and have yet to have anything damaged upon delivery to the customer. Please email me  if you have any other questions regarding returns.  

Don't just be good...

be JUST AMAZING... SHOP AT JUSTINI'S MAGIC SHOP!

THANK YOU!!

Justin A. Kostelac aka “Justini”

 

© 2009 Justini's Magic Shop - All Rights Reserved
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